Director, OCEO Operations (Hybrid, New York)

About the role

The Office of the CEO (OCEO) is a small, high leverage enterprise team that operates at the center of College Board, working directly with the CEO, President, and senior leaders to strengthen and accelerate mission impact. The Office brings together executive leadership support and enterprise execution to ensure the organization moves in a coherent, disciplined, and aligned way. We work with urgency, integrity, and a focus on high-quality output, collaborating daily with colleagues across the 2 , 0 00-person organization. Our team is committed to providing clarity and meaning for all College Board colleagues to drive organizational priorities and thrive . As Director, OCEO Operations, you are responsible for the systems, processes, and digital infrastructure that enable the CEO and Chief of Staff to operate effectively. Your role exists to ensure seamless day-to-day operations, disciplined execution of administrative tasks, and strong coordination across stakeholders -- all supported by a technology-forward operating model that keeps the Office of the CEO organized, informed, and prepared. This is a high-trust role that demands exceptional judgment, discretion, and deep fluency in modern executive tools and platforms. You take full ownership of the routines and infrastructure you build, designing durable processes that scale and hold up under pressure. You set the operational standard for the OCEO -- not just maintaining systems but continuously improving them. You work in close partnership with all roles in the Office of the CEO and provide day-to-day direction to the Special Assistant to the C EO . You report to the Executive Director, CEO Initiatives, with a dotted line to the Chief of Staff . In this role, you will: OCEO Operations ( 7 0 %) Calendar, Schedul ing, and Daily Preparation Manage the Chief of Staff's calendar end to end, ensuring accuracy, sequencing, preparation time, and realistic transitions between commitments ; effectively partner with the CEO's Special Assistant for CEO scheduling coordination . Exercise senior judgment in shaping daily and weekly flow so the Chief of Staff's time reflects priorities ; m aintain deep fluency of the ir preferences, working style, and constraints, and apply that knowledge consistently in scheduling decisions . Prepare and distribute daily briefing tables for the CEO and Chief of Staff, ensuring both have the materials, context, and preparation needed for all commitments the following day. Executive Correspondence and Contacts Manage and triage the CEO's and Chief of Staff's inbox- establish and implement consistent guidelines to prioritiz e what requires direct attention, handling or routing what does not, drafting routine responses, and flagging time-sensitive items so nothing critical is missed . Build and maintain processes and systems for managing key contacts, engagement history, and relationship touchpoints on behalf of OCEO, activating key collaborators to use and maintain records in their roles . Travel and Expenses Oversee all Chief of Staff travel, including planning, logistics , itineraries, expenses, and real-time adjustments . Anticipate risks or points of friction and put plans in place to address them before they arise . Office Processes and Systems Administer the OCEO budget, including managing requis itioning, contributions and payments, and other procurement and purchasing activities as needed. Design, maintain , and continuously improve tech-enabled systems that ensure the CEO has timely access to materials, information, contacts, and context across all engagements . Proactively identify opportunities to streamline, automate, or improve processes within OCEO through better use of existing tools or introduction of new capabilities, in partnership with IT, Workplace Experience, and Digital Workplace . Identify breakdowns in routines or systems and refine processes to improve consistency and efficiency . Administrative Leadership Maintain strict standards of confidentiality, professionalism, and attention to detai l . Provide direction and support for CEO travel managed by Special Assistant as needed. Partner with the CEO's Special Assistant to e nsure continuity, resilience, and consistency in all O CEO support activities, regardless of travel, volume, or changing demands Special Projects , Events, and Follow-Through ( 3 0 %) Support OC EO events and engagements by owning project plans, logistic s , set up and execution of internal enterprise-level CEO events (e. g., strategy sessions , Executive Leadership Team retreats, VP convenings , new hire welcomes ) , partnering with staff

Additional Information

Director, O CEO Operations College Board - Office of the CEO Location: This is a hybrid role and requires the candidate to be on-site at our New York office at a minimum of every Tuesday and Wednesday with other in-person work across New York City as needed. Type: This is a full-time position

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at collegeboard? Share your experience