Coding Clerk
External
Okgov · Oklahoma CountyPart-timeOn-siteToday
DocumentationExcel
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Benefits
Salary $34,650Job DescriptionDEFINITION :DUTIES AND RESPONSIBILITIES:Responsible for all incoming complaints and requests for assistance received both online and in writing.Verify incoming complaints/requests for assistance are submitted with necessary documentation and implement procedures to ensure no file duplication. Call and email providers and/or consumers, and perform any other research, as necessary to set up the case file.Ensure each case is correctly coded and assign files to appropriate Claims Review Specialist. Determine proper contact letter.Maintain form letters in the State Based System (SBS).Maintain and update changes in Consumer Assistance company contacts in SBS.Provide technical knowledge and customer-service friendly responses to the public regarding various insurance-related questions and concerns. Work internally with other OID staff to gather information or refer requests.Review and stay up-to-date on relevant insurance statutes, rules, and regulations and their applicability to matters handled by the Consumer Assistance Division.Track, update, and post walk-in calendar for the Consumer Assistance Division.Perform a variety of clerical duties, including, but not limited to, typing, faxing, and scanning.Track inventory of office supplies and keep inventory stocked by preparing and/or distributing the RFE's to the appropriate staff.Prepare mail and parcels for mailing; sort and distribute mail if mail clerk is absent.Provide administrative support to the Director of Consumer Assistance.Other duties as assigned.KNOWLEDGE, SKILLS AND ABILITIES :EDUCATION AND EXPERIENCE :Individual may be required to pursue NAIC designations as job duties require.NOTE :Employees of the Oklahoma Insurance Department cannot have an immediate relative who is financially interested, directly or indirectly, in any insurer, agency or insurance transaction (except as a policyholder or claimant). The selected applicant must pass a background check.Equal Opportunity EmploymentThe State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:Agency ContactVision insuranceEquity / stock options
Additional Information
Job Posting Title Coding Clerk Agency 385 OKLAHOMA INSURANCE DEPARTMENT Supervisory Organization Insurance Department Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at okgov? Share your experience