Senior Product Manager

Responsibilities

• Relationship & Trust Building: Build strong relationships with the project team, our clients, and everyone within the product management practice area, creating trust and guiding decision-making. Act as a confident consultant to guide clients toward evidence-based, human-centered product decisions.
• Cross-Functional Collaboration: Work and collaborate with an agile team of engineers, designers, quality assurance, accessibility, and business stakeholders to capture and translate needs into deliverables.
• Facilitation & Alignment: Facilitate client meetings to understand product users, priorities, product principles, and features, and gather their feedback and buy-in. Confidently take charge to drive consensus when handed vague feedback or rigid, top-down mandates.
• Unified Roadmapping: Make decisions about priorities, complexity, user needs, business value, and timelines to define and maintain a single source of truth product roadmap that integrates both UX discovery and engineering execution.
• Backlog & Sprint Hygiene: Own the product backlog, ensuring it aligns with the scope and vision outlined in the product roadmap through refinement and beyond.
• Practice & Culture Champion: Be a champion of the user experience and cultivate a collaborative, mission-driven team culture.

Requirements

• Must pass a federal background check
• Nine (9) years of experience in roadmapping and shipping successful digital products in an agile environment
• Bachelor degree or equivalent of four (4) additional years of digital services experience
• Certification in Product Management with a focus on IT, Agile, or similar
• Experience managing communications and expectations between a high-performing team and multiple client stakeholders
• Experience with the end-to-end operational process of guiding a product or service throughout its entire product life cycle
• Demonstrated ability to communicate and operationalize best practices while developing products and services
• Experience with Agile
• Salary Range
• $120,000 - $145000 USD per Year
• Compensation is determined based on a variety of factors, including relevant experience, skills, internal equity, and geographic location.
• Residency Requirement
• For this role, you must be a current U.S. resident and have lived here for 3 out of the past 5 years.
• Location
• We are a fully remote team based in the United States. Team members are expected to have a dedicated workspace and reliable high-speed internet.
• Why CivicActions
• We believe that when people are supported and well-cared for, they can do their best work and live balanced, fulfilling lives. Our benefits are designed to support your health, growth, and life outside of work.
• Our benefits include:
• Fully remote work (always)
• Comprehensive medical, dental, vision, life, and disability coverage for employees, with company contributions toward dependent coverage
• 401(k) with a 3% company contribution
• Flexible time off policy
• 12 weeks paid parental leave
• Annual professional development stipend, $1,200
• Annual technology stipend, $820
• Employee growth plans, appreciation programs, and company summits to support connection and career development
• Apply
• We value a team that is representative of the communities we serve. CivicActions is an Equal Opportunity and Affirmative Action Employer.

Benefits

Additional Information

CivicActions is a mission-minded company. We focus on helping the government deliver better services through modern software practices. We work in cross-functional, agile teams and communicate openly and honestly. We encourage a balanced, autonomous lifestyle. We are looking for others like us with a true passion for using technology to change our world positively. We are looking for a Senior Product Manager who can translate product vision into prioritized deliverables focused on impact & outcomes. In this role, you will be responsible for serving as the lead storyteller and managing the end-to-end success of digital products that integrate the needs of people using government software with our client stakeholder goals. This position is fully remote (work-from-home) and requires a federal background investigation.

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