Clinic Manager for Hougang Clinic

About the role

We are a GP clinic in Hougang focused on promoting good health through comprehensive family medicine. You will oversee and manage clinic operations, working closely with the doctors and clinic owners to ensure smooth and efficient patient care. We are seeking applicants with diploma/degree in health services management, nursing or related discipline with at least 2 years of relevant work experience as a clinic or healthcare services manager. Overseeing the daily operations of clinic Perform reception duties, scheduling of appointments, registration, dispensing of medication, payment collection, and administrative duties relating to patients ?days/week Coordinate front counter services, administration, and operational matters, ensuring adherence to clinic operational protocols and standard operating procedures Monitor appointment booking Oversee WhatsApp communication, update clinic website, google profile Resolve conflict between staff and patients Respond to patient feedback/reply to reviews HR/staff management Plan monthly staff roster Monitor staff punctuality, approve leave and claims Ensure clinic staff receive appropriate induction, orientation, and training so that they possess the appropriate skills and knowledge to carry out their assigned tasks Review staff regularly for performance evaluation Resolve conflict between staff Inventory/ordering Supervise monthly stock take Order medications and consumables, maintain healthy stock levels and minimise wastage Enter orders received into clinic system Finance Reconcile daily takings, check CHAS, Medisave and other claims and rectify any errors/rejected claims Make payment for orders received, laboratory and radiology services billed to clinic Collate staff hours worked/OT and generate monthly payslips Healthier SG/Other responsibilities Support doctors to optimise care for Healthier SG enrollees, recall patients for necessary care reporting components, vaccinations, screening Oversee booking and coordination of Primary Care Network ancillary services Other ad-hoc duties as assigned by doctors Please email your resume to doctor@panoclinic.sg We regret that only shortlisted candidates will be notified.

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