IT Analyst

Responsibilities

• Provide Plant support for hardware, software, network, and system issues
• Troubleshoot complex incidents affecting manufacturing operations and business systems
• Support Oracle modules such as Manufacturing, Inventory, BoM, Purchasing, Finance, and Supply Chain (as applicable)
• Minimize downtime through rapid diagnosis and resolution of IT and OT issues
• Assist with workstation and industrial PC support on the shop floor
• Work with Engineering and Maintenance teams to support automation, testing equipment, and data collection systems
• Support Windows‑based endpoints, servers, printers, and network devices
• Participate in IT and manufacturing technology projects, including upgrades and deployments
• Assist with testing, documentation, and user training during system changes
• Identify recurring issues and recommend improvements to reduce support incidents
• Assist in tracking IT assets, licenses, and inventory
• Knowledge, Skills & Abilities
• Associate or bachelor's degree; Information Technology, Information Systems, or related field (or equivalent experience)
• Experience and qualifications.
• 4-7 years of technical support experience, preferably in a manufacturing or industrial environment
• Knowledge of networking fundamentals (TCP/IP, switches, printers, wireless)
• Experience supporting ERP and/or MES systems
• Familiarity with industrial IT/OT environments and manufacturing processes
• Understanding of cybersecurity principles in a production environment
• Physical Requirements
• Ability to stand for extended periods
• Ability to lift to 50 lbs. with or without reasonable accommodation
• Work in a manufacturing environment with machinery, noise, and controlled materials
• Additional Job Details
• Technical - T2
• Organizational Impact
• Works to achieve operational, functional, and/or business targets within team with direct and indirect impact on departmental or job family results, using practical technical principles
• Intermediate-level technical contributor; generally works independently under moderate supervision and may seek advice of more senior employees in the same area
• Failure to achieve results requires allocation of additional resources to meet goals and impacts project completion with the potential for additional financial expense.
• Works on smaller, less complex projects/assignments
• Communication & Influence
• Communicates with employees typically within the department and/or job family, explaining and interpreting matters related to the department; may communicate with external clients or partners depending upon the job area
• May influence employees within own job area at an operational level
• Innovation & Complexity
• Responsible for making minor improvements to technical/business processes,

Benefits

Additional Information

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality. All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society. Job Summary Nidec is the world's No.1 comprehensive motor and drive manufacturer handling "everything that spins and moves", miniature to gigantic. Nidec is a global enterprise comprised of over 300 subsidiaries/affiliates. We are a leading manufacturer of commercial motors, industrial motors, appliance motors, and controls. Nidec motors can be found in products that range from cell phones, computers and home appliances to industrial and mining equipment - and everything in between. Our product line features a full line of high efficiency motors for industrial applications in water treatment, mining, oil and gas, and power generation, and for commercial applications such as pool and spa, condensers, cooling towers and large refrigeration units. From keeping us comfortable in our homes to pumping clean water to making our cars more safe, electric motors are an indispensable part of our daily lives. At Nidec, our employees are on the forefront of developing new motor technologies. As we move deeper into the age of robotics, the impact of motors will only increase. With over 140,000 employees stationed worldwide, Nidec continues to be a unique organization, and each location maintains its individual personality. Job Description The IT Analyst provides advanced technical support for information systems, manufacturing technologies, and end‑user computing within an electrical motor manufacturing environment. This role focuses on resolving complex hardware, software, network, and manufacturing system issues while supporting production uptime and continuous improvement. Serves as the plant contact point for IT support and works closely with Engineering, Maintenance, Operations, and Corporate IT teams.

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