Restaurant Host

Requirements

• A warm and friendly personality.
• Detail-oriented.
• Multi-tasker- You'll know how to balance the needs of the guests, while upholding the needs of MAMA.
• You're able to work a flexible schedule, including evenings, weekends, and Holidays.
• You're not easily stressed and perform at your best under pressure.
• Knowledge of hotel food and beverage.
• You are dependable and punctual.
• You are able to stand and walk for extended periods of time.Host
• MAMA Would Love it if:
• We could enjoy a meal together and laugh along the way.
• You're passionate and creative about what you do and how you do it.
• You're an excellent communicator, both verbal and written.
• Other Duties:
• This job description is not an exhaustive list of all the job functions that a team member may be asked to perform from time to time at the direction of the leadership team.

Additional Information

As a Host, you are the face of the restaurant and first point of contact for visiting guests; their first impression starts with you! The Host will be responsible for maintaining the flow of the restaurant, assist the service staff as needed, and engage with guests in a warm and hospitable manner, all the while embodying the MAMA Spirit. Job Overview: ● You're a stickler for great service and catch all the little details. ● You're able to engage in natural dialogue with all guests, whether first time diners or regulars. ● Responsible for ensuring that all reservations and guest questions are answered quickly and to the MAMA standard. ● Present a clean and professional appearance at all times, representing the MAMA brand at all times. ● Promote hotel amenities and services to guests using personal knowledge and effective selling techniques. ● Greet and make all guests feel welcomed. ● You're able to effectively work with our computer seating and reservation system. ● Responsible for the selection, training and development of key leadership personnel within the division and its departments. ● You help wherever is needed-at MAMA we all roll up our sleeves and work together. ● You maintain a clean and tidy work-station. ● Create and maintain positive guest relations, to both returning guests and first-time patrons. ● You handle all guest complaints and concerns promptly and adequately. ● Other duties as assigned. ● Sundays are always off!

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