Sr. Director, Labor Relations

Requirements

• Education
• Bachelor's degree in human resources, Labor Relations, Business Administration, Industrial Relations, Law, or related field required.
• Master's Degree, MBA, Juris Doctor (JD), or Labor Relations specialization pre

Benefits

Additional Information

Job Description: Senior Director, Labor Relations Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Position Summary: Alliance Ground International (AGI), one of North America's leading aviation services providers, is seeking a strategic and operationally focused Director, Labor Relations to lead labor and employee relations across our nationwide cargo, ground handling, and aviation support operations. The Director, Labor Relations will serve as AGI's subject matter expert on labor strategy, collective bargaining, labor risk mitigation, employee relations, and workforce engagement in both unionized and non-union environments. This role will partner closely with Operations, Legal, HR Business Partners, and Executive Leadership to develop labor strategies that support AGI's growth while fostering a positive employee experience and maintaining operational continuity. The ideal candidate possesses deep expertise in the Railway Labor Act (RLA) and National Labor Relations Act (NLRA) , extensive collective bargaining experience, strong grievance and arbitration management skills, and a demonstrated ability to support large, geographically dispersed frontline workforces. The aviation industry presents unique labor-relations challenges due to operational demands, union activity, and regulatory oversight, making specialized experience highly desirable. Essential Duties & Responsibilities: Labor Strategy & Leadership Develop and execute AGI's labor relations strategy across cargo, passenger, and ground handling operations. Serve as the primary labor relations advisor to senior leadership. Monitor labor relations trends, union activity, organizing campaigns, and regulatory developments impacting the aviation industry. Provide strategic recommendations to minimize labor disruption and operational risk. Develop proactive employee relations initiatives designed to maintain a positive workplace culture and reduce labor disputes. Collective Bargaining & Union Relations Lead and support collective bargaining negotiations. Develop bargaining strategies, economic proposals, costing analyses, and negotiation preparation materials. Act as chief spokesperson or management representative during negotiations. Manage contract administration and interpretation. Build productive relationships with union leadership while protecting AGI's business interests. Coordinate responses to information requests and labor-management meetings. Grievance, Arbitration & Dispute Resolution Direct grievance administration processes. Evaluate and resolve complex labor disputes. Prepare arbitration cases and partner with outside counsel as necessary. Represent AGI during grievance hearings, mediation sessions, and arbitration proceedings. Ensure consistent application of collective bargaining agreements across all stations. Labor Law Compliance Provide guidance with compliance: Railway Labor Act (RLA) National Labor Relations Act (NLRA) Federal and state employment laws Wage and hour regulations Anti-retaliation and protected concerted activity provisions Advise leaders regarding union organizing activity, employee communications, and lawful management responses. Conduct labor risk assessments and develop mitigation strategies. Employee Relations Lead investigations involving employee relations matters with potential labor implications. Partner with HR and Operations to resolve workplace conflicts. Provide guidance on discipline, termination, attendance management, and workplace conduct issues. Ensure consistency in application of company policies and collective bargaining agreements. Training & Leadership Development Develop labor relations training programs for operational leaders, HR teams, and station management. Educate leaders on: Union awareness Contract administration Lawful communications Employee engagement Progressive discipline Protected activity under the RLA and NLRA Build labor relations competency throughout the organization. Operational Support Travel to stations as needed to support operational labor matters. Partner with field leadership to address workforce challenges. Support startup operations, acquisitions, transitions, and business growth initiatives. Participate in workforce planning and labor forecasting.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at allianceground? Share your experience