Director, Corporate & Product Comms

About the role

We're not your typical agency. In fact, we don't want to be. At M Booth Health, we take pride in doing what's right, not what's easy. Asking the difficult questions and finding unexpected answers. Pushing ourselves and our clients to think bigger. Moving beyond imposed limits to break through and create real connection. We live our brand promise: Choose to Challenge . We're built to help organizations and brands challenge norms, drive results and improve the health and lives of those who need it most. We believe health communications can change the world. Why? Because we've done it before. We've been at the forefront of advancing some of the most urgent issues in public health and medicine for decades. Our teams are purpose-built to challenge the status quo and drive results-both for our clients and for the health and well-being of people around the world. M Booth Health's growth has allowed for the building of a dynamic team of agency veterans and new talent with a broad range of backgrounds to match our diverse client mix, which is comprised of leading pharma, biotech, device & diagnostics and health tech companies, as well as payors.

Requirements

• The Director reports to a Senior Vice President and assists senior staff in the management and development of junior staff.
• PRIMARY RESPONSIBILITIES:
• Client Leadership + Strategic Counsel
• Serve as day-to-day client contact for one or more accounts, building trust through strategic counsel and reliable delivery.
• Lead the development of integrated communications strategies and programs that address client business challenges and anticipate industry trends.
• Deliver informed POVs and insights that shape client planning and elevate the agency's role as a thought partner.
• Independently oversee workstreams and accounts, assigning tasks, reviewing outputs, and ensuring all deliverables are client-ready.
• Design account processes that manage expectations and accurately action client feedback.
• Partner with Social, Digital and Media teams to oversee media, stakeholder, and social media strategy and plan development.
• Identify opportunities to bring in cross-functional expertise (creative, insights, digital) and lead effective onboarding of subject matter experts into the team.
• Team Leadership & People Development
• Oversee account staffing allocations, clearly define roles and responsibilities, and establish effective processes and protocols.
• Directly manage junior staff members, fostering their growth through clear goals, actionable feedback, mentorship, and career development opportunities.
• Create a team environment where all members feel valued, supported, and empowered to contribute at their best.
• Prioritize and delegate effectively across competing or time-sensitive client asks while maintaining accountability for quality.
• Collaborate with peers to strengthen agency-wide delivery, integrating diverse perspectives into client work.
• Model effective "managing up" practices by communicating proactively with senior leadership about needs, opportunities, and challenges.
• Business Management
• In partnership with VP, take ownership of client budgets and scopes of work, ensuring accuracy and effective financial management in collaboration with project management and finance partners.
• Monitor monthly billing, proactively flagging issues and solutions for senior management.

Benefits

Additional Information

Director, Corporate & Product Comms

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