ServiceNow Technical Architect - India

Requirements

• 9+ years of ServiceNow implementation, development, or architecture experience, including ownership of complex technical solution design and delivery.
• Proven experience acting as a technical lead, solution architect, or platform architect on enterprise-scale ServiceNow programs.
• Demonstrated success in designing complex solutions, custom applications, integrations, and self-service portal experiences across multiple systems and stakeholder groups.
• Hands-on experience with Employee Center and or CSM portal design, including portal information architecture, widgets, search, security, and content strategy.
• Strong client-facing consulting experience, including workshops, stakeholder communication, architecture presentations, and technical governance.
• Leadership & behavioral traits
• Strong problem-solving ability with the judgment to simplify complex requirements into practical architecture decisions.
• Excellent communication and presentation skills, including the ability to explain technical trade-offs to senior stakeholders.
• Collaborative leadership style with the ability to mentor teams, influence design choices, and uphold engineering and portal standards across delivery streams.
• High accountability, delivery discipline, and comfort operating in ambiguous enterprise transformation environments.

Additional Information

Cprime brings business into a new light-illuminating possibilities that once seemed hidden. For more than two decades, we've partnered with 2,500+ organizations worldwide, including over 300 of the Fortune 500, to help leaders see complexity with new clarity and rewire it into intelligent flow. With 800+ experts across 30 countries, we shine a brighter path toward platform modernization, AI-first operating models, and enterprise transformation that scales with confidence. We help organizations adapt and grow by orchestrating systems, teams, and decisions into harmony. Guided by experience, energized by innovation, and backed by Goldman Sachs and Everstone Capital, Cprime is trusted globally to make transformation clearer, faster, and more human. What We Believe In At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized. Equal Employment Opportunity Statement Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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