FSTD Support Engineer I

About the role

Support Flight Simulator Training Devices and Cabin Crew Training Devices, including attending maintenance calls, device setup, conversions and demos. Assist during SFTs / PVCs and perform snag clearance. Independently carry out Preventive Maintenance Tasks (PMTs) and Daily Readiness (DR) on training devices and associated systems. Ensure PMTs are completed according to standards, properly signed off, and that all generated deficiencies are followed up and closed in a timely manner. Ensure all recurrent QTG runs are completed; action and follow up on all deficiencies. Troubleshoot QTG‑related issues and collaborate with the QTG specialist and senior colleagues as needed. Diagnose, troubleshoot, and resolve technical issues on training devices and promptly update related DRs. Support senior colleagues during AOG situations and maintain strong communication with logistics, scheduling, and training teams to ensure smooth training delivery. Monitor Simissues and action/update items assigned to the on‑site team. Perform required tests and provide clear, concise feedback. Coordinate with senior colleagues to ensure Snags and SPRs are actioned within SLA timelines. Use the Maintenance Management System to record, track, and review maintenance activities. Comply with local and global CAE Environmental Health & Safety (EHS) standards and safe‑working procedures, demonstrating strong duty of care for personal and team safety.

Requirements

• Technical College Diploma or Degree in Electronics, Electrical, or Aviation field.
• 3-5 years of relevant work experience.
• Excellent spoken and written English.
• Demonstrated initiative and ability to work under minimal supervision.
• Ability to work flexible shifts and adapt to changing schedules and shift patterns.
• Suitable understanding of aircraft terminology and simulation training devices.
• Ability to interpret schematics and technical documents relevant to simulation devices.
• Knowledge of analog and digital principles and theory.
• Troubleshooting skills for electronic, electrical, hydraulic, and pneumatic systems.
• Skilled in the use of test equipment and software diagnostic tools.
• Basic understanding of avionics, motion, and visual systems.
• Good computer skills, including Microsoft Office (Word, Excel, etc.).
• Basic knowledge of computer mainframe/architecture, networking, and operating systems (Windows NT/XP, UNIX, Linux, AIX).
• Highly engaged and motivated individual.
• Strong customer orientation and ability to manage sensitive situations tactfully.
• Strong workmanship and ability to contribute effectively within a team environment.
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• About CAE
• Position Type
• Regular
• Equal Opportunity & Accommodations
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• As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Benefits

Additional Information

Our engineers are the technical visionaries behind our innovative solutions. Globally recognized for delivering cutting-edge systems, you'll tackle complex challenges, collaborate across functions, and lead advancements that shape our industry. Supported by a culture of flexibility, growth, and innovation, join us to create a lasting legacy in safety and simulation.

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