Experienced Consultant, Healthcare

Responsibilities

• Client Delivery:
• Work directly with clients to implement processes and technology that drive business value and improve operational efficiency across business and technical functions
• Partner with business stakeholders to define and design new business processes aligned to strategic objectives
• Facilitate client workshops to envision the future state of the healthcare industry and translate insights into business process designs and requirements
• Support detailed requirements gathering and documentation
• Lead package and solution evaluations aligned to industry leading practices within the healthcare ecosystem
• Interface with stakeholders across all levels of client organizations and internal teams
• Project Management:
• Develop client-ready communications to support decision-making, communicate project status, mitigate risks, and resolve issues
• Contribute to the development of key project deliverables including project plans, implementation plans, communication strategies, and financial models
• Partner with engagement leadership to proactively identify and mitigate project risks
• Collaborate with West Monroe and client team members to build and sustain high-performing, integrated project teams
• Business and Practice Development:
• Support business development efforts through contributions to proposals, project approaches, and client presentations
• Contribute to practice development by helping build tools, methodologies, and reusable assets that enhance delivery quality and consistency
• Additional:
• Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.
• Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.

Requirements

• Bachelor's degree or equivalent experience required
• 2-6 years of experience working in a team-based consulting environment and directly with external clients, with a strong understanding of healthcare industry operations
• Experience in at least one of the following areas: organizational transformation, process improvement, product development, or managing teams and workstreams
• Demonstrated ability to manage multiple priorities effectively in a fast-paced, team-oriented environment
• Strong organizational skills and attention to detail, with the ability to manage competing priorities
• Ability to operate with a sense of urgency and sound judgment
• Experience working collaboratively on large-scale initiatives
• Strong communication skills, including the ability to present to senior and executive-level stakeholders
• Demonstrated presentation and business development skills, including supporting the sales process
• Experience developing work plans, project scopes, and pricing estimates
• Strong project management and leadership capabilities to drive concurrent initiatives
• Excellent interpersonal, written, and verbal communication skills, with the ability to build strong client relationships
• Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
• Ability to travel to client-site 30-50%
• A commitment to inclusion and diversity, and openness to new ideas and perspectives
• Seattle or Washington, D.C.
• $93,800 - $110,300 USD
• Los Angeles
• $98,200 - $115,500 USD
• New York City or San Francisco
• $102,700 - $120,800 USD
• A location not listed above

Benefits

Additional Information

Are you ready to make an impact? West Monroe is seeking an Experienced Consultant to join the Healthcare Practice team. As a Consultant, you will be an integral part of teams that identify, shape, and deliver high-value transformation programs to address our clients' most complex strategic and operational challenges. This role offers the opportunity to work across both health plans and dental plans , delivering business and technology solutions that drive measurable outcomes and long-term value.

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