Service Account Manager
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Responsibilities
- Effectively target and identify opportunities. Facilitate discovery and qualify opportunities early in the buying and selling process.
- Take a consultative selling approach to pursue new business and grow existing account relationships by focusing on long-term relationships and addressing client needs.
- Acts as a facilitator to help the customer buy, including developing the business case, financial proforma, and validating business outcomes. Gather and validate preliminary data, perform facility walkthroughs, construction plans, or other requirements.
- Conflict Management: Navigating challenging situations and conversations with customers in a way that builds trust in the relationship and adapting to market changes, like new competitors and changes in client needs, without compromising the quality of service provided
- Initiative: Seeking out targets for new business leads and opportunities within current clients to grow accounts and increase value.
- Planning: Scheduling sales calls, managing business activities and capacity to achieve short and long-term sales targets.
- Prioritization: Prioritizing workload and resources, such as allocating resources to customers based on their point in the sales cycle and manage client timelines to proactively sell, renew, and/or expand service agreements at appropriate times for the customer and the internal team.
- Team Selling: Working with sales teams to understand customer requirements, promoting the sale of company products, and providing sales support.
Requirements
- 4+ years of demonstrated experience or a bachelor's degree.
- 3+ years of solution sales experience with a track record of achieving and exceeding sales targets.
- Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
- A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.
- Ability to engage multiple stakeholders, influencers, and key decision makers.
- Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business, and grow existing account relationships.
- Strong financial and business acumen and self-starter mindset.
- Available for local travel.
- DL NUMBER - Driver License, Valid and in State with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
- Annual Base Salary Range or Hourly Base Pay Range:
- $84,200.00 - $
Additional Information
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies , and through our businesses including Trane® and Thermo King , sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.
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