Lieutenant - Huntsville, AL

About the role

The Lieutenant oversees day-to-day operations, ensuring compliance with all rules, regulations, and contractual requirements. This role is responsible for verifying that officers are properly equipped and uniformed, while effectively supervising one or more subordinate units. The ideal candidate demonstrates strong leadership, the ability to multitask, and a collaborative mindset, and thrives in a fast-paced, demanding environment. Essential Duties and Responsibilities Handles the day to day operations of assigned officers in assigned areas, ensuring all contractual requirements are met Schedules and inputs officers' time in payroll and minimizes overtime Ensures that posts are staffed and provides direct supervision of PSOs Maintains order and discipline of PSOs in accordance with established Rules of Personal Conduct and contractual agreements Ensures that officers have appropriate uniform and equipment Demonstrate capability in managing multi-tasks and supervising one or more subordinate units consisting of a squad or multiple squads of security or law enforcement personnel State wide and occasional interstate travel are required Other duties as assigned. Supervisory Responsibilities Receives general direction from the Captain or Contract Manager. Exercises direct supervision over Protective Security Officers. Provides input to management regarding operations, status of posts, and PSOs. Ensure the daily compliance with sign-in and sign-out procedures for the Post Tracking System, (PTS) by all officers within your area of responsibility. Competency To perform the job successfully, an individual should demonstrate the following competencies (minimum of 5): Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - speaks very clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in various meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Diversity- Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity, Promotes a harassment- free environment; builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports the organization's goals and values; Benefits the organization through outside activities; Supports affirmative action and respects diversity. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Professionalism - Tactfully approaches others; Reacts well under pressure. Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or

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