Manager, Internal Controls

Requirements

• 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
• Additional Responsibilities & Preferred Qualifications :
• Your day-to-day:
• In your day-to-day role, you will....
• Lead the development and maintenance of credit and collections policies, procedures, and governance artifacts, ensuring alignment with regulatory requirements and internal frameworks
• Coordinate end-to-end governance reviews for strategy proposals, facilitating stakeholder discussions and securing approvals through appropriate forums
• Partner with Strategy, Risk, Legal, and Compliance teams to assess risk alignment, identify mitigation actions, and ensure adherence to PayPal's risk appetite
• Monitor strategy performance post-implementation, providing insights, tracking risks, and driving updates to policies, controls, and documentation
• Support audit and governance activities by maintaining accurate documentation, responding to audit requests, and implementing control enhancements
• What do you need to bring:
• 6-8 years of experience in governance, risk management, or regulatory compliance within financial services, preferably in credit or lending products
• Strong understanding of regulatory requirements, risk frameworks, and intern

Benefits

Additional Information

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: What you need to know about the role: This role leads BNPL risk strategy governance, reviewing and approving proposals across credit, fraud, and collections to ensure alignment with PayPal's risk appetite. It also owns the creation and maintenance of credit and collections policies, ensuring documentation is clear, consistent, and compliant. Meet our team: We sit within the Control and Governance function, driving oversight and consistency across credit products. We partner with business, risk, legal, and external stakeholders to govern risk strategies across Credit, Fraud, and Collections. Our work strengthens controls, safeguards product integrity, and ensures global regulatory readiness. Your way to impact: You will strengthen BNPL governance by reviewing, approving, and monitoring risk strategies in line with risk appetite and regulations. You'll partner with Strategy, Legal, Compliance, and SLOD teams to enhance policies, improve controls, and ensure audit-ready documentation. Job Description: Essential Responsibilities: Identify issues and recommend best practices for internal control processes. Lead functional projects and programs to enhance internal control effectiveness. Partner with teams to analyze business trends and their impact on internal controls. Develop and implement strategies for process improvements within the internal controls function. Ensure compliance with laws and regulations through effective internal control measures.

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