Business Associate Trainee - Healthcare

Responsibilities

• Manage the clinic's appointment schedule, including booking, confirming, and rescheduling
• Process patient payments and handle cash and card transactions accurately
• Submit and track dental insurance claims via CHAS, Medisave, and insurance portals
• Maintain organised clinic records, reports, and filing systems
• Manage office supplies, dental products, and stationery inventory
• Provide front desk support: welcome patients, answer calls, and respond to enquiries
• What You Need
• Diploma or degree in any discipline (business administration, management, or related fields are a plus)
• Good communication and organisational skills
• Basic computer literacy - comfortable with office software and digital systems
• Able to work at least one weekend day on a rotating roster
• No healthcare experience required - full training provided from day one
• Why Join Us
• Genuine 5-day work week - most dental clinics require 5.5 days or night shifts. We offer neither.
• Closed on all public holidays
• Structured training provided
• Annual leave + additional Reward Leave
• Medical and dental benefits
• Performance incentives
• Clear career progression path: Trainee → Associate → Senior Associate → Coordinator

Additional Information

Looking for a stable role with regular hours and room to grow? Join our dental practice as a Business Associate Trainee. This is a largely administrative role - you will manage appointments, billing, insurance claims, and clinic records. No healthcare background needed; if you have good organisational skills and enjoy helping people, we will train you. Genuine 5-day work week, no night shifts.

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