Groups & Events Coordinator (M/F/NB)

About the role

THE MISSION as a Groups and Events Coordinator... At Mama, business meets pleasure - and you're the mastermind behind every unforgettable event! 🎉 From corporate seminars to wild birthdays, you handle everything from "Hello" to final invoice with energy, precision, and good vibes. 💫 You're the single point of contact for our clients, juggling planning, coordination, and follow-up like a pro - all while spreading the Mama spirit. ✨ You're the go-to person who makes Mama the place to be for events. You work hand-in-hand with every department (Culinary, F&B, Housekeeping, Front Office...) to make sure everything runs smoothly. You handle quotes, bookings, logistics, payments, and reporting - and you still manage to make people feel special and delighted. On top of that, you help grow our visibility and revenue 📈 by nurturing great relationships with agencies and companies, and by applying a smart commercial strategy. 💸 You keep one eye on market trends and the other on guest satisfaction. Mama Loves Business - and you make it happen! ❤️ MADE FOR YOU? ONLY IF... You are passionate about sales without being the Wolf of Wall Street! 🤑💸 Detail is important to you; nothing goes missing thanks to your sense of organization and anticipation. Your confidence in a fast-paced Hotel environment is a plus 😏 With a strong sense of communication (FLUENCY GERMAN /ENGLISH) , you are a diplomat and know how to bring all the services together. 🤝 Problem solver with excellent customer relations- you never run out of ideas when faced with a customer situation. 💡 Action oriented- you're hands on and believe that leading by example is the key to success. Family negotiator, everyone always ends up watching your pick for the Sunday movie night. 😏 You know your numbers and are not afraid to show it; your PowerPoint presentations and your Excel tables make everyone jealous! 📊 Knowledge of OPERA will help you a lot to feel at home😏 and your not afraid to respond to E-Mail requests. YOUR LITTLE EXTRAS : Charismatic- you are a true gladiator in a suit; you know how to defend your positions. Geniality and hospitality are who you are, customers come back for you! You've lost count of the number of local stars in your contacts! 🕴️⭐ We're sure you know the beat 🎶 : 1st verse : We set up a first telephone interview with our HR if your application moves to our rhythm. Chorus : After the successful telephone interview, we will see you at Mama, be ready! (chorus x2 depending on the position) Last verse : Mama won't leave you wondering; you will have an answer from us whatever the outcome.

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