Receptionist

Responsibilities

• As the Receptionist, you'll be at the center of our daily office operations:
• Greet and assist clients, visitors, and vendors with a professional and welcoming demeanor
• Answer and route multi-line phone calls efficiently and accurately
• Open new escrow orders and support basic transaction intake processes
• Process escrow funds and ensure receipts are distributed appropriately
• Maintain organized electronic files by uploading and categorizing documents
• Manage incoming and outgoing mail, including FedEx and courier packages
• Support daily banking preparation for the branch following established procedures
• Keep the lobby and conference rooms neat, organized, and client-ready
• Provide general administrative support including emails, letters, and correspondence
• Assist with special projects and team initiatives as needed
• What You Bring
• Strong communication and interpersonal skills
• Professional, friendly, and customer-focused attitude
• Excellent attention to detail and organizational skills
• Ability to manage multiple tasks in a fast-paced environment
• Basic proficiency in Microsoft Office (Word, Outlook, Excel)
• Dependability, punctuality, and a strong work ethic
• Ability to learn and follow established procedures and compliance guidelines
• How You Show Up
• You are warm, approachable, and professional in every interaction
• You handle confidential information with care and discretion
• You stay calm and organized in a busy, deadline-driven environment
• You are a reliable team player who takes initiative when needed
• You are open to feedback and committed to doing quality work
• Why This Role Matters
• As the first point of contact for our office, you set the tone for every client experience. Your role ensures our escrow operations run smoothly, efficiently, and with a high level of professionalism every day.
• #LI-MO1
• Benefits may include:
• Comprehensive medical, prescriptions, dental and vision plans
• 401(k) plan with a discretionary company match
• Shareholder Purchase and Reinvestment Plan
• Basic life and accidental death and dismemberment insurance premium paid by the company
• Voluntary supplemental life insurance for employees, spouses and dependent children
• Fertility and Family Building Benefits
• Paid Disability benefits
• Paid time off programs
• 11 Company paid holidays per year
• Flexible spending account
• Health savings account (available to High Deductible Health Plan participants only)
• Employee Assistance Program
• Educational Assistance Program
• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
• Title insurance policies and certain escrow services for the employee's primary personal residence at no charge
• Transportation benefit plan for mass transit, parking and vanpool, in several markets
• Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.
• For California applicants, please click the following link to view our CCPA Applicant Notice
• Old Republic Title is an Equal Opportunity Employer

Benefits

Additional Information

CENTRAL TITLE DIVISION Job Description: We are seeking a friendly, professional, and highly organized Receptionist to be the welcoming face of our escrow office. This role is essential in creating a positive first impression for clients, vendors, and visitors while providing reliable administrative support to ensure smooth daily operations. If you enjoy working in a fast-paced, team-oriented environment where attention to detail and great customer service matter, this could be a great fit for you. Location: This position is a fully in-person opportunity based out of our Mansfield, TX office location. Monday-Friday, 8:30am - 5:00pm CST.

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