Business Operations Analyst

Requirements

• Bachelor's/Master's Degree (FON, Mathematics, Computer science, Technical studies, or similar) + 2 years professional experience. Other educations are welcome if all other required qualifications are present.
• Experience in data visualization is a must. Candidate must have deep knowledge in tools such as: advanced Excel dashboards, SQL and data reporting. PowerBI is a plus. Candidate must be willing to learn.
• The successful candidate will be high-energy, proactive, highly organized and committed to driving results.
• Ability to work in global reporting environment; prioritization, multi-tasking, time management, accuracy and organization skills are necessary.
• Must be willing to work Europe working hours (95%).
• Key Areas of Responsibility
• Ø Perform global data analysis in line with predefined schedule on daily, weekly and monthly basis.
• Ø Identify weekly and monthly key drivers, evaluate data integrity and perform quality control.
• Ø Work with the delivery functions to secure data integrity at full granularity.
• Ø Troubleshoot problems that might occur during reports creation.
• Ø Track deliverables. Lead accuracy assurance. Monitor reports progress - weekly reports, daily e-mail status information.
• Ø Present to stakeholders reports on progress, issues and solutions.
• Ø Implement and manage a reporting process change when necessary to meet accuracy targets.
• Ø Cross-functional collaboration within the organization worldwide
• Ø Provide on-going analytics, metrics optimization, ad-hoc reports on request, clarifications to Management in order to support day to day decision making.
• Ø Resolve data issues (within reach) from data integrity/development standpoint and/or partner with IT.
• Ø Communicate with internal IT department regarding database refresh process and potential timing issues.
• Offers of employment are conditional upon passage of screening criteria applicable to the job.
• Company Benefits :
• Private Health Insurance
• Employee Referral Bonus Program
• Wellbeing Resources
• Baby Bonus
• Life, Accident & Disability Insurance
• Numerous opportunities for internal career pathing and advancement
• Discounts for employees at NCR Atleos partners
• EEO Statement
• Statement to Third Party Agencies

Benefits

Additional Information

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces® list. Title : Business Operations Senior Analyst Grade: 10 Type: Full time Location : Belgrade, Serbia. This position welcomes all applicants in Belgrade, Serbia (not a remote position). Belgrade, Serbia - hybrid (minimum 3 days from the office) Position Summary The ideal candidate can utilize advanced MS Excel dashboards connected to a database and has SQL knowledge. Candidate has excellent analytical/logical skills and speaks English fluently with the ability to carry out complex business operations concepts simply and clearly. Has previous experience in Data Analytics, providing insight on main business drivers, questing data accuracy, and creating dashboards. Good communication and presentation skills are essential. The candidate is able to learn rapidly in dynamic and changing surroundings.

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