Associate Practice Engagement Manager - Digital Transformation
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About the role
About Infosys : Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next. Infosys has been recognized as a Top Employer across APAC - contributing to our sixth consecutive year of global certification. As an AI-first organization, we empower our people to work on next-generation technologies, continuously learn, and create impact at scale-supported by a culture rooted in care, inclusion, and excellence. ▶ Join Infosys and be part of a culture that's not just promised-it's certified. #TopEmployer2026 #ThriveAtInfosys Role: Associate Practice Engagement Manager, DX Practice (Digital Transformation) Location: Japan (Tokyo Office) Based on your role, please note that this position may require on-site presence at Infosys premises and/or client locations. Work location and on-site expectations will depend on projsect scope, phase, and business needs at the time of allocation, with flexibility governed by business and client requirements Job Summary: Contribute to all stages of sales planning and execution for Digital Experience (DX) projects in the Japanese market. Responsibilities include market/segment and competitor analysis, creation and refinement of sales plans, account plans, target account lists, and sales pipelines. You will manage and review execution progress, qualify opportunities regularly, mobilize appropriate teams for proposal creation, support negotiations, review team performance, guide positioning and sales processes, participate in key events, and ensure achievement of regional targets for revenue, margin, sales, and utilization. This may include creating or editing messaging related to Infosys services and solutions, in alignment with company policies and norms. Key Responsibilities: Business Planning - Regional Level Aggregate revenue/margin figures reported by business development and sales managers, compare with regional targets, and present realistic projections. Support the regional head in setting goals through market/segment analysis and identification of needs/services/solutions. Sales Planning and Review Create sales plans and conduct reviews with sales teams, regional heads, and HBU partners. Develop sales pipelines and target account lists (TAL), sign off on TAL, evaluate pipeline shape, size, and velocity, and conduct monthly reviews to ensure sales targets are met. Market Development Represent executives at key events/conferences, influence clients, and engage leadership through industry references, analyst references, case studies, joint webinars, and co-presentations. Provide event/sponsorship info to corporate marketing and contribute to messaging. Maximize event ROI and support revenue growth outside accounts. Customer Prospecting Ensure sales plans adequately address prospecting and lead generation through pipeline reviews and follow-ups. Qualify opportunities and enable pursuit by external partners and senior management. Opportunity Identification and Qualification Review identified opportunities and plans, qualify them, and ensure a healthy pipeline across service offerings through regular reviews. Proposal Creation Assist in identifying appropriate teams for proposal creation, including external partners. Provide competitive intelligence, support internal approvals, and conduct reviews to ensure winning proposals. Proposal Negotiation and Closure Participate in meetings with prospects as an executive, escalate to leadership if needed, identify suitable teams, and conduct commercial negotiations to secure deals. Contracts and MSAs Support MSA accounts and help position Infosys as a strategic partner. May participate in MSA negotiations to build long-term client relationships. Account Planning and Review Review account plans and execution to ensure planned growth in revenue, margin, and utilization. Account Mining Position Infosys as a strategic and trusted partner, support internal alignment, review business plans, and ensure account growth. Guide transitions from hunting to farming mode and hand over accounts to engagement managers at the right time. Account Operations Follow up on internal escalations, minimize revenue leakage, and enhance customer satisfaction. Conduct regular reviews and ensure compliance with sales process
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