Laundries Operations Manager 2

About the role

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form . Qualifications & Requirements Minimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years of production experience

Responsibilities

• have exceptional client service mentality and executive presence;
• be responsible for driving client and patient satisfaction scores;
• work closely with the Infectious Control department;
• support an inclusive workforce.

Benefits

Additional Information

Role Overview Do you thrive in a fast-paced environment where change is the only constant? Sodexo is seeking a Linen Operations Manager for Metropolitan Hospital in New York to oversee and directly manage linen operations within this account, managing a team of 10. This role is responsible for ensuring the efficient handling, distribution, and quality control of all linen services, while maintaining strong client relationships and leading on-site staff. This manager will oversee Second Shift (12-8pm) with some weekends and holidays, as business needs dictate. Our Sodexo Healthcare Linen team works to direct Linen operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do.

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