Hotel Receptionist

Responsibilities

• Provide a seamless check-in/check-out experience
• Respond promptly to guest queries and ensure their satisfaction
• Offer recommendations on local activities, dining and entertainment
• Identify priority guests, VIPs and ensure their rooms are checked prior to arrival and placed with relevant VIP amenities
• Coordinate with the Duty Manager to provide excellent guest service
• Handle guest messages and room moves as needed

Requirements

• A welcoming, professional attitude with strong communication skills
• A knowledge of London's activities, restaurants and local attractions
• Previous receptionist or customer service experience
• A Discount Card to be used in Accor Hotels Worldwide
• 2 x Complimentary stays in UK hotels (Bonus Breaks Vouchers - subject to availability and T&C)
• Training & Development
• Additional holidays with service
• International Development Opportunities
• And more: recommend a friend scheme; Employee Advisory Service
• Salary: £14.80 per hour
• Please Note - The successful candidate must already have eligibility to work in the UK
• Apply now and be part of our dynamic team!

Benefits

Additional Information

Full-Time Hotel Receptionist We're looking for a FUN, PASSIONATE, and WELCOMING Hotel Receptionist to join our FANTASTIC TEAM at Novotel London Blackfriars! Salary : £14.80 per hour Shifts : You will be required to work morning and evening shifts including weekends, and may be required to work night shifts to cover holidays.

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