International Logistics Specialist (SEA)
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About the role
We are looking for a hands-on International Logistics Specialist to support our overseas logistics operations across Southeast Asia. This role will focus on executing and optimizing cross-border logistics processes , and gradually building a more structured and standardized regional logistics system. This role will involve travel within Southeast Asia to support overseas logistics operations and on-site coordination when required. International Logistics Operations Handle end-to-end import/export operations for food ingredients (including chilled/frozen), packaging materials, and equipment Coordinate shipment booking, documentation, and delivery with freight forwarders Customs & Cross-border Coordination Manage and follow up on import/export documentation (Invoice, Packing List, Bill of Lading, etc.) Coordinate with freight forwarders and brokers on customs clearance processes Ensure compliance with cross-border regulations Freight Forwarder Management Support sourcing, evaluation, and daily management of logistics vendors Coordinate with freight forwarders for inbound, import, and export operations Compare quotations, assist in contract coordination, and monitor service quality Maintain effective collaboration with freight forwarders Shipment Tracking & Exception Handling Track shipments end-to-end and provide timely updates Handle logistics exceptions (delays, customs issues, documentation gaps) and ensure closure Cost Control & Settlement Verify freight costs for each shipment and ensure accuracy Track monthly logistics expenses and support cost control Handle invoice verification and payment follow-up Data Analysis & Process Improvement Analyze logistics data (cost, lead time, exceptions) Identify improvement opportunities and propose optimization solutions Support standardization and digitalization of logistics processes Requirement: 3-6 years of experience in international logistics / cross-border operations Hands-on experience in Freight Forwarder Management Experience in customs clearance is preferred
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