Associate Product Manager - Internal Tools

About the role

As the Associate Product Manager on the Internal Tools team, you will define and build the systems, platforms, and automation that power how our go-to-market team operates, engages with customers, and drives business growth with special attention to the marketing team. Your work will directly impact sales and marketing efficiency, lead generation, and revenue performance across the business. This role is both strategic and execution-focused: you will own the vision, roadmap, and outcomes of internal marketing tools-spanning communication platforms, automation and operations platforms, reporting platforms, and our marketing website-enabling the marketing team to execute on company-wide strategy at scale. A major focus will be launching and iterating on tools and automation that help our marketing team capture, manage, and convert leads more effectively-while ensuring the systems they rely on are fast, reliable, and deeply integrated with Podium's broader platform.

Responsibilities

• AI and Automation Integration: Identify and implement opportunities to apply AI and automation within marketing workflows, reducing manual effort, improving decision-making, and increasing the quality and consistency of customer interactions.
• Cross-Functional Collaboration: Collaborate with Marketing, Sales, Customer Success, Finance, and Engineering teams to identify needs, define requirements, and ensure successful rollout and adoption of internal tools. Act as a product evangelist internally, ensuring buy-in across the organization.
• Customer Insights and Feedback: Engage directly with internal users-primarily the marketing team-to gather feedback and insights that drive product improvements and future innovation.
• Data-Driven Decisions: Leverage product, usage, and business performance data to inform decisions and maximize impact. Continuously analyze product metrics and user behavior to uncover new opportunities for growth and efficiency.
• Executive Communication: Communicate effectively with executive leadership, demonstrating strong executive presence and the ability to influence strategic decisions through clear and compelling product insights and recommendations.
• What you should have:
• 1+ years of product management experience with a track record of successfully delivering web-based products, ideally in SaaS, marketing technology, or communication tools.
• High agency and ownership, with a willingness to tackle problems end-to-end, learning what's necessary along the way to ensure successful outcomes.
• Enthusiasm for AI, with a solid understanding of AI systems, including autonomous agents and their practical applications in marketing and automation contexts.
• Proven experience in fast-paced technical environments, adept at working with cross-functional teams to drive product vision, define requirements, and guide projects through key milestones.
• Demonstrated ability to manage the entire product lifecycle, from concept to launch, and continuously optimize for growth and user success.
• Strong collaboration skills, with a proven ability to work cross-functionally with engineering, design, AI, and marketing teams to deliver high-impact

Benefits

Additional Information

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we've deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

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