Workday HRIS Analyst
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About the role
We're seeking a detail-oriented Workday Analyst to join our People Technology team. In this role, you'll be the front line for Workday support, triaging and resolving Tier 1 tickets, maintaining core HCM configurations, and assisting with day-to-day operational requests. You'll collaborate closely with HR, Recruiting, Payroll, and IT to ensure Workday processes run smoothly and employees receive timely support. At Unity, you'll make a difference. In a collaborative, fast-growing environment, we're redefining development, solving hard problems, and enabling the success of our community. Inclusion at Unity is driven by one overarching framework: Empathy, Respect, and Opportunity. This is a hybrid position at our Bangalore office, with required working hours from 2 PM to 11 PM IST (including a one-hour lunch break).
Responsibilities
- Own overall ticket triage in our People Technology support queue, including prioritization and routing
- Handle Tier 1 ticket intake and resolution across HCM, including Employee Lifecycle, Recruiting, Time Tracking, and Security-related requests
- Core HCM and Organizational Maintenance - create supervisory orgs, manage job requisition changes and process correction and rescind requests in alignment with data integrity standards and audit controls
- Manage bi-annual Workday release testing: build test plans, execute test cases, document outcomes, and partner on remediation.
- Maintain knowledge base articles and process documentation
Requirements
- 1-2 years of experience in HR operations, HRIS, or HR support; Workday experience preferred
- Familiarity with ticketing systems (e.g., Jira, ServiceNow) and basic support workflows
- Strong attention to detail and data integrity mindset
- Excellent communication skills with the ability to explain system concepts to non-technical users
- Comfort with testing, documentation, and following standardized procedures
- You might also have
- Hands-on experience with Workday tasks such as creating supervisory orgs, managing job requisitions, and processing EIBs
- Exposure to Workday security, business processes, and reporting
- Basic Excel skills for data validation and uploads
- Experience supporting semi-annual Workday releases
- Additional information
- Relocation support is not available for this position
- Work visa/immigration sponsorship is not available for this position
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