Program Director, Training and Technical Assistance

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Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY). The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries. We are pleased that you are interested in exploring opportunities to join RFCUNY. Primary Location: CUNY INSTITUTE FOR STATE & LOCAL GOVERNANCE Bargaining Unit: No CUNY Institute for State and Local Governance (ISLG): About Us The CUNY Institute for State and Local Governance has a mission to improve the financing, delivery, and measurement of critical public services through research, technical assistance, and education. We lead projects aimed at reforming the criminal justice system, measuring urban inequality, expanding the reach of social service providers, and more. Our staff have the opportunity to work with colleagues and supervisors across projects and with different types of expertise. We are seeking new team members with enthusiasm to shape the future of state and local policy. Our Goals for Diversity and Inclusion We strive to foster an office environment and an approach to work that welcomes and respects different perspectives, backgrounds, and life experiences. We are working towards our goal of continuing to recruit and retain staff and board members who are diverse in terms of race, national origin, sexual orientation, gender identity or expression, age, religion, veteran status, socioeconomic status, disability, and justice system involvement. Who we are Looking for ISLG is seeking a Program Director of Training and Technical Assistance to provide senior-level program design and implementation leadership, project management, and strategic support across multiple high-priority initiatives aligned with the new NYC Mayoral administration. This role requires a seasoned policy and implementation professional who can cultivate strong relationships with government and community partners; design and implement strategies aligned with NYC government priorities; and manage complex, multi-stakeholder projects. The Program Director will play a key role in advancing ISLG's training and technical assistance (TTA) vision and strategy across portfolios, particularly with respect to TTA focused on clinical care, peer support, and social services. This includes contributing to the design and refinement of ISLG's TTA approach, developing curricula and tools, leading interactive trainings, facilitating convenings and cross-sector dialogues, and supporting partners in strengthening program implementation, data use, and continuous improvement. The Program Director may contribute across multiple portfolios; however, their primary responsibility is to lead the development of a cross-portfolio training and technical assistance (TTA) strategy and strengthen ISLG's position as a leader in the capacity-building field. Accordingly, their work will span a range of projects and initiatives. These portfolios collectively focus on advancing community-centered public safety by targeting high-need areas and populations through coordinated, data-informed, and trauma-informed strategies. This work includes designing and delivering training and technical assistance to strengthen program quality, implementation fidelity, and cross-sector coordination, while also supporting stakeholder engagement, system alignment, and community-led approaches that expand alternatives to traditional justice responses and improve service delivery. For more information about ISLG's work and initiatives, please visit our website at https://islg.cuny.edu/. The Program Director will report to an Associate Policy Director on a range of tasks, which may include but are not limited to: Lead the development and implementation of a department-wide vision and strategy for Training and Technical Assistance (TTA), including frameworks, tools, and approaches that can be applied across ISLG portfolios. Design and deliver high-quality TTA, including curriculum development, interactive trainings, coaching, and capacity-building supports for government and community partners. Facilitate meetings, convenings, and cross-sector working sessions, including advisory groups, task forces, and learning communities, ensuring inclusive participation and actionable outcomes. Develop strategies in partnership with City agencies to respond to NYC policy priorities and support effective program implementation. Manage project work plans, timelines, and processes to ensure timely completion and high-quality deliverables. Build and maintain strong relationships across diverse stakeholders, including city agencies and community partners, and coordinate ongoing communication, meetings, and site visits. Lead or support the development of program materials, including briefing memos, reports, presentations, and other written deliverables for government

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