Key Account Manager (Freight Forwarding / Logistics) - Up to $6500

Responsibilities

• Manage a portfolio of IT logistics accounts, covering customer relationships, rates, scope, escalations and account growth.
• Take over assigned accounts from senior team members through a structured handover and act as the customer's main commercial contact.
• Onboard newly won accounts from the business development team by assigning ownership, introducing the support team and setting up account maintenance plans.
• Grow accounts through lane expansion, new geographies and value-added services such as IOR/EOR and ITAD.
• Quote with commercial discipline, manage scope changes and monitor margins, billing and ageing receivables.
• Work closely with sales operations and operations teams on quotations, execution and customer support.
• Maintain visibility on revenue, pipeline conversion and expected workload through regular forecasting and reporting.

Requirements

• At least 4 to 5 years of account management experience in freight forwarding, logistics or supply chain.
• Exposure to IT logistics, IOR/EOR or value-added logistics services will be an advantage.
• Strong customer-facing communication skills, with confidence in handling commercial discussions and escalations.
• Commercially minded, with good understanding of rates, margins, contracts and negotiation.
• Organized and able to manage a portfolio of accounts, maintain CRM updates and provide reliable forecasts.
• Interest in developing specialist knowledge in IOR/EOR and IT logistics will be an advantage.
• Interest in progressing towards team leadership over time will be an advantage.
• Email to joie@searchpersonnel.com.sg
• Do visit Search Personnel Pte Ltd for more job listings.
• ***We DO NOT charge our candidates nor bind them with any contract.***
• Joie Chang
• Deputy Consulting Director (APAC)
• Reg no.: R2090601 | EA No: 13C6684
• Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

Additional Information

Position : Key Account Manager (Freight Forwarding / Logistics) Location : Cecil Street- Near Raffles Place MRT Working hours : Monday - Friday, 9.00am - 6.00pm Salary(commensurate on experience) : Up to $6500 + Performance Bonus Duration : Permanent Industry : Logistics / Freight Forwarding

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at SEARCH PERSONNEL PRIVATE LIMITED? Share your experience