Agentic Experience Delivery Manager

About the role

This role drives the execution of agentic commerce initiatives. You will help translate strategy into clear plans with defined owners, drive cross-functional coordination across product, engineering, and content teams, and ensure workstreams move from concept to launch with velocity and accountability. You will also maintain the visibility and reporting that keeps teams current without requiring them to ask.

Responsibilities

• Translate strategy into scoped plans with clear owners and timelines
• Drive cross-functional coordination across multiple partner teams
• Track progress, surface blockers, and maintain execution velocity
• Own launch readiness and workstream visibility for leadership
• Assist with delivery of agentic commerce initiatives from planning through launch
• Translate strategic direction into clear plans, requirements, milestones, and accountable owners
• Track progress, identify blockers, and maintain execution velocity across workstreams
• Coordinate feature and geo expansion rollouts with clear timing and ownership
• Maintain workstream visibility and status
• Feed execution learnings back into strategy so future work is better scoped

Requirements

• Experience in digital commerce and online retail across a variety of platforms
• Familiarity with AI tools, agentic platforms, and emerging commerce surfaces
• Experience supporting product launches or feature rollouts at scale
• Interest in emerging technologies and the future of commerce
• 4+ years in program management, operations, or a similar delivery role
• Experience managing multiple workstreams simultaneously across cross-functional teams
• Ability to translate high-level strategic direction into clear plans, tasks, and owners
• Comfortable operating in fast-paced, ambiguous environments with shifting priorities
• Strong communication and stakeholder management skills
• Bachelor's degree or equivalent experience
• Pay & Benefits
• Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Additional Information

Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. Apple Store Online is defining how Apple participates in a world where AI agents mediate commerce. This role makes that vision executable. You will take strategic direction and turn it into scoped plans, coordinated teams, and shipped experiences. The work spans agentic platform launches, feature rollouts, geo expansions, and the cross-functional coordination that holds it all together. If you are energized by making complex things move and seeing ideas reach shoppers, this role is built for you.

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