Jr. Research Analyst
External
Nielseniq · Santiago, ChileFull-timeOn-site1d ago
Compliance
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Responsibilities
- Continuous communication with the client for application of changes
- Coverage analysis, interpretation of results, presentation with client and follow-up to actions triggered by said analysis.
- Client Inquiries management: filtering, registration, monitoring, review, communication.
- Client Order Management for feasibilities: filtering, registration, monitoring, review, communication.
- Provide training to clients on NielsenIQ methodologies and variable calculation.
- Promotion of the use of technology.
- A person with information analysis skills focused on problem solving and understanding the scope and limitations of NielsenIQ methodologies. Knowing how to prioritize and size problems is key to success.
Requirements
- Education: Degree in studies such as Marketing, Engineering, Actuary or related.
- Desirable experience in companies related to market research, Retailers or Manufacturers of mass consumption, can be in the form of professional practices or internship programs.
- Necessary skills: analysis and numerical ease, effective communication, creativity, organization and prioritization, taste for customer relations.
Benefits
Flexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)About NIQFor more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | FacebookOur commitment to Diversity, Equity, and InclusionFlexible scheduleEquity / stock options
Additional Information
As a Customer Service Issue Management service executive, you will be responsible for providing customer service. Your main objective will be to build trust with customers in terms of the quality of the information received. This through timely communication of changes, coverage analysis, methodological explanations and identification and monitoring of potential quality problems.
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