Business Operations Specialist

Requirements

• Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Job Description:
• This position is based at the Downtown Phoenix campus and may be eligible for flexible scheduling under the university's Flexible Work Arrangements program as determined by the unit.
• Salary Range: $51,500 - $58,000 annually; depending on experience
• Essential Duties:
• Works closely with college administration and central OHR to coordinate all departmental human resource activities to ensure adherence with college and university policies, practices and regulations
• Investigates payroll discrepancies and works as a liaison between the unit and human resources to reach a solution
• Performs all activities associated with the Operational Timekeeper role to ensure accurate and timely recording of reported time entries and absence time entries for the assigned school and/or unit
• Performs bi-weekly payroll reconciliation in coordination with payroll end dates
• Prepares and saves audit documents for payroll reconciliations
• Performs clerical functions with personal computers and appropriate software for various human resources processes including form preparation, report preparation, and other related functions
• Coordinates and processes personnel searches and hiring for staff and students within the unit; supports with personnel searches across departments and provides onboarding assistance to new employees
• Processes faculty hires as necessary within the unit(s), to include drafting offer letters, sending new hire information, and supporting with the ASU onboarding process
• Processes employee job changes and payments in Workday as necessary within the unit(s); drafts necessary letters, memos, and other documentation
• Serves as main contact for the unit(s) in order to provide accurate and timely hiring of graduate students each semester and academic year
• Maintains personnel files consistent with University policies and practices; saves all relevant documentation according to department standards
• Gathers relevant materials and coordinates with Associate Director and Director of Human Resources to assist in the handling of employee relations issues, complaints and/or grievances and determination of appropriate actions
• May supervise, train and evaluate assigned staff or student workers
• Participates in a variety of departmental, college, and university-wide initiatives and meetings to represent human resource interest and ensure integration/collaborative support of college and university wide interests
• Performs other duties as assigned to ensure continual efficient operations of department to meet customer service needs
• Experience working in Higher Education, preferably at ASU
• Experience working in a high-volume, customer service-oriented environment; call center or similar experience a plus
• Demonstrated knowledge of basic human resource practices, regulations and standards
• Experience in processing time administration and personnel transactions in an HRIS
• Experience in creating job postings and recruitment processes
• Experience with record keeping and file maintenance
• Experience in drafting documentation with a strong attention to accuracy and detail
• Experience working with Workday, CS Peoplesoft, HR Analytics, Service Now, Adobe Acrobat, and Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Experience performing audits and working with sensitive and/or confidential information
• Experience working effectively in an environment subject to quickly changing priorities and short deadlines
• Experience developing and maintaining cooperative working relationships both within and across organizational areas
• Experience planning, analyzing and establishing priorities
• Ev

Benefits

Additional Information

Job Profile: Administrative Operations Specialist 2 Job Family: Administrative Operations Time Type: Full time Max Pay - Depends on experience: $58,000.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date.

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