IT Executive (Support)
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Requirements
- Demonstrated knowledge in the following OS: Windows 7/8/10 and Windows 2008/2012 server.
- Able to understand and manage Microsoft Access and Microsoft SQL databases.
- Working technical knowledge of Microsoft Office.
- Demonstrated knowledge of Visual Studio .NET (VB/C#)
- Degree in Computer related field or 1-2 years IT support related experience.
- CompTIA, Microsoft, or other recent technical certifications are a plus.
- Strong written and oral English communication skill.
- This role is primarily based in Tampines HQ office that also supports the Operations level with ad-hoc traveling to Changi Airport office, duty-free retail stores and 3PL warehouse as and when needed.
Benefits
Additional Information
Full Time IT Executive (East) Up to $3,200 + AWS Working Days: Monday to Friday, Office Hours Working location: East Scope - Desktop Support-L1, (Mandatory) . - As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. - Creations / termination of email accounts and system access rights for new employees and exiting employees - Prepare, issuance and maintenance of IT hard wares for all employees according to job functions and requirements. - Handle first-level incident / problem determination and resolution on a 24x7 basis and attend to Service incidents and queries within the agreed service levels. - Timely escalation of incidents to higher levels when required. - Log file monitoring for errors. - Perform daily, weekly and monthly proactive housekeeping and monitoring activities as well as Vendor co-ordination, - Perform basic Service Requests based on Standard Operating Procedures. - Follow quality / security process defined for the engagement Any other ad-hoc duties or assignments / projects as assigned by the management
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Company Intel
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