Customer Service Representative
External
Lacarguy · Porsche South BayFull-timeOn-site1w ago
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Responsibilities
- You'll be the friendly, professional presence that represents our Service Department, delivering a first-class experience to every client who walks through our doors or calls in.
- Welcome and assist service guests in our lounge, offering refreshments and a first-class experience
- Support the Service Drive by assisting advisors and ensuring smooth client flow
- Answer incoming calls and respond to client questions via phone and email
Requirements
- Required: At least 1 year of customer service experience required
- Excellent communication and interpersonal skills
- Professional, friendly, and approachable demeanor
- Strong organizational skills with keen attention to detail
- Ability to multitask in a fast-paced environment
- Team-oriented with a strong focus on delivering exceptional customer service
- Automotive dealership experience is a plus, but not required
- Valid driver's license and acceptable driving record
- Schedule
- Monday - Friday, 7:30 AM to 4:30 PM
- Occasional Saturday shifts as needed
- Sundays plus one additional weekday off
Benefits
This position offers $20.00.hour - $24.00/hour depending on experience, plus performance-based bonuses, including Individual Appointment Shown incentives.Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location.Medical, Dental and Vision PlansShort and Long-Term DisabilityPaid Holidays & Paid Time OffPaid Life Insurance401(k) Retirement PlanEmployee Assistance PlanPaid TrainingHiring Requirements18 years or older requiredAll potential employees must pass pre-employment testing including a background check and drug screenPrivacy PolicyDental insuranceVision insurance401(k)Performance bonus
Additional Information
Ready to join a winning team? Porsche South Bay is seeking a motivated and professional Customer Service Representative to join our Service Team. If you're passionate about delivering exceptional client experiences and enjoy working in a fast-paced, luxury automotive environment, we want to hear from you!
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