Procurement Specialist II
External
Mindlance2 · Parsippany-troy Hills, NJPrepare for this interview
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About the role
Position Summary: The Service Specialist is responsible for providing tier service support to all inquiries related to Procure-to-Pay process areas (Requisition, PurchaseOrders, Procurement Channels, Contracts, Catalogues, Invoices, Procurement Policy etc.). He/She is responsible to train end-users and perform ongoing document and procedures maintenance. He/She will assist with service center - related process implementations. The Specialist will manage the relationship with internal clients, suppliers and Finance. He/She will ensure to deliver sourcing results to contribute to saving targets while ensuring that Service Level Agreements with the business are being met. He/She will ensure alignmentwith Procurement Category and Country Managers on Sourcing Strategy andSourcing execution. He/She will contribute to the fulfillment of team targets and KPIs and support operational excellence and continuous improvement initiatives. Essential Duties & Responsibilities: - Requisition Approval and Denial - PO Maintenance Activities - Provide assisted buying services as needed - Order follow up with Supplier (expediting) - Direct requestor to correct buying channel to ensure policy/contract compliance - Train end users on existing processes and familiarize them with content available in iProcurement - Respond to inquiry received for all relevant P2P process areas - Ticket Management - Reporting and analyzing - Recognize and communicates potential issues to Service Lead - Contribute ideas and actions towards the continuous improvement of service center - related processes within area of influence - Identify potential problems and/or delays in processing correspondence and deliveries and notifies appropriate staff - Stakeholder management - Perform ad hoc activities associated with the role may be required All your information will be kept confidential according to EEO guidelines.
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