Director of Business Office

Requirements

• Bachelor's degree in accounting, finance, business administration, or a related field, or equivalent combination of education and experience.
• Demonstrated supervisory experience in a finance, business office, or accounting environment.
• Strong organizational, analytical, and communication skills.
• Demonstrated ability to maintain confidentiality and exercise sound judgment.
• Experience with Workday financial systems.
• Experience with Banner student and finance modules.
• Experience in higher education finance or public sector accounting.
• Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.
• Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:
• Health & Well

Benefits

Additional Information

Under the direction of the Vice Chancellor for Finance and Administration, the Business Office Director is responsible for the daily operations of the Business Office and Bursar functions for the Lake County campus. This position provides operational leadership, supervision, and oversight of campus finance and student account services, ensuring strong internal controls, compliance with College policies, accurate financial reporting, and a high level of customer service. The Business Office Director leads a cross trained finance team designed to operate as a seamless unit, capable of maintaining continuity of operations during peak periods, absences, or campus wide initiatives. Pay Range: $70,000 - $80,000 per year Location: East Chicago with frequent travel to Gary and Crown Point, some regional and statewide travel required Major Responsibilities: Leadership and Supervision Supervise and provide operational leadership to Business Office and Bursar staff, including assistant directors and clerical staff. Establish expectations, workflows, and cross‑training plans to ensure staff can provide coverage and continuity across business office and bursar functions. Provide direct supervision and backup support for finance staff supporting purchasing, travel, grants, student accounts, and general accounting functions. Promote a customer‑focused, solutions‑oriented approach in all student‑ and employee‑facing finance services. Financial Operations and Reporting Participate in the annual campus budget planning and management process in coordination with the Vice Chancellor for Finance and Administration. Prepare financial projections, routine and ad hoc financial reports, and supporting materials for campus leadership and Campus Board of Trustees meetings. Prepare and/or approve manual journal entries, accounting adjustments, and budget amendments in accordance with College policy. Prepare routine and ad hoc financial analyses to support decision‑making and fiscal monitoring. Perform and oversee reconciliations, including banking activity, clearing accounts, and student account balances. Oversee fixed asset management and related reporting. Procurement, Purchasing, and Systems Oversight Approve procurement transactions under delegated authority, including purchases under $10,000, expense reports, supplier invoices, and credit memos. Provide training, guidance, and issue resolution related to Workday procurement, purchasing cards, travel, and invoice processing. Prepare and submit Finance Systems Access Request Forms for Banner, Payment Works, and Purchasing Cards. Maintain published finance resources and reference materials on the finance shared drive. Student Accounts and Bursar Functions Supervise student account operations, including cashiering, billing, refunds, payment plans, and account adjustments. Serve as backup for student‑facing customer service functions as needed. Oversee student case management, including ticket resolution, escalations, and payment arrangements. Review and monitor student account reports, including refunds, holds, write‑offs, collections activity, and clearing accounts. Serve as the campus liaison to the Collections Hub. Support campus initiatives related to student account compliance, including drop‑for‑non‑pay processes. Coordinate with Financial Aid and Registrar staff to support student reinstatements and account resolution as appropriate. Additional Fiscal and Administrative Responsibilities Manage student organization and club accounting, balances, and compliance. Manage facilities and project accounting, including tracking project balances and expenditures. Maintain approved driver listings and manage driver ID access for gas cards. Monitor and report issues related to vending machine operations. Manage banking relationships and related documentation as assigned. Assist with management of contracts and grants in coordination with the Vice Chancellor for Finance and Administration and System Office partners.

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