Technical Support Specialist (SaaS & AI)
External
Hire Overseas · BrazilFull-timeOn-site1w ago
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About the role
We're looking for a Technical Support Specialist to serve as the critical link between users and the product engineering team for a fast-growing AI-native healthcare platform. This is not a help desk role and not a purely reactive support position. You will diagnose real production issues, navigate technical systems hands-on, and partner closely with engineers to resolve problems quickly and correctly. You are expected to own issues from initial report through to resolution or escalation, commu...
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Company Intel
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