Consultant III

About the role

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that's our goal ev

Responsibilities

• Guide new clients through the initial implementation and configuration of PMX, towards set objectives for going live with the software.
• Provide ongoing professional services to clients, such as:
• Running workshops
• Training of formal courses
• Maintain an expert level of knowledge of the PMX software
• Maintain a reasonable knowledge of the other products and services sold by MRI and the general direction of the Company. Whilst focused on PMX, it is quite possible the role will involve working on other MRI products.
• Provide pre-sales consultancy assistance to the Sales teams should this be required.
• Contribute to software development plans based on client facing experience and knowledge of business sector requirements if required.
• Similarly evaluate new initiatives and from time to time assist with the testing. Contribute wherever possible to achieving a high level of billable utilisation. Collaborate with other teams within MRI (such as PMX Support and Application Administration Services) as and when required
• To follow the GPS internal processes and procedures, including the appropriate and timely updating of all internal systems.
• This is not intended to be a definitive list, and other responsibilities may arise from time to time.
• Skills and Knowledge:
• Ideally have previous experience of providing consultancy around configurable software solutions.
• Ideally have knowledge of property management software solutions including the financial aspects.
• Experience delivering training to clients in a variety of ways including formal courses and workshop-style sessions.
• Exceptional communication skills and be comfortable with dealing with all levels of a client organisation from the directors, downwards.
• Understand the increasing expectations that clients have of commercial software, and the need to deliver a good experience.
• Organised and methodical.
• Have an understanding of business analysis and associated skills

Benefits

Additional Information

Position Overview As a Solutions Consultant you will become an expert in MRI PMX and its best practice use. You will use that expertise, combined with your knowledge of property management, accounts and general consultancy skills to assist new and existing clients to leverage the business benefits available from the PMX solution. You will approach all engagements with enthusiasm and professionalism making use of your client service skills. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town or Johannesburg office.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at mrisoftware? Share your experience