Bartender
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We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive -bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Bartender is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the social venues of the hotel. The bartender sets-up, services, and breaks-down the bar area, ensuring a high level of quality, consistency and service. Prepare and serve food and beverages to the customer in a prompt and courteous manner while maintaining a high level of quality and consistency. Job Description DUTIES AND RESPONSIBILITIES: Greet guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills to maximize revenues. Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable. Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable. Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.). Requisition all necessary supplies. Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during, and at close of shift. Obtain, count and secure bartender's bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift. Inspect bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required. Promote teamwork and quality service through daily communication and coordination with other departments. Perform other duties as assigned. Additional Job Information/Anticipated Pay Range
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