Specialist, Trustee Operations

Responsibilities

• Order appraisals/update system with documents and information; work with client and appraisers on issues.
• Review/execute DNMS documents and review foreclosure files for litigation team, appear in court, if necessary.
• Document executions review and update spreadsheets.
• Take & return calls from borrowers/lienholders/realtors/attorneys.
• Respond to borrower/realtor/lienholder email/fax inquiries.
• Work with co-counsel on issues with foreclosures.
• Third-party surplus files: spreadsheets for AZ, CA, NV, TX, WA. Work with our attorneys on surplus updates.
• Work in the Charlotte NC physical office : process mail, monitor phones, assist incoming visitors.
• Review/execute/upload documents for remote trustee team.
• Maintain/update team manuals, provide assistance to team members regarding issues/questions.
• Document recording.
• Quality control, as a team
• Additional duties as required.
• Key Result Areas:
• Meeting 100% SLAs and timelines on client Invoice submissions
• Timely and accurate batching to ensure timely vendor payments and client billing
• Timely responses / information to queries from all internal and external stakeholders
• Timely and accurate reporting to all internal and external stakeholders
• Accounting education and/or 3+ years of relevant experience
• College degree welcomed but not required
• Up to 5 years of work experience
• Prior experience with Bankruptcy or Foreclosure processes
• A good team player with proven abilities to also work as an individual contributor
• Strategic, analytical, and critical thinking skills; ability to break down problems and formulate plans
• Proven ability to collaborate
• Positive demeanor
• Good oral and written communication skill
• This is an office-based position in Charlotte, NC

Requirements

• Experience with Mortgage Trustee Servicing, title servicing or foreclosure.
• Experience with reverse mortgage services.
• Must have an understanding of trustee services, processes and procedures.
• Recording experience in a title or trustee capacity.
• Prior knowledge of CaseAware or similar Case Management Systems is preferred but not required
• Must be a Notary
• Must be located in the Charlotte, NC Ideal Candidate must be commutable to Charlotte.
• PERKS OF WORKING AT ALTISOURCE
• Prosperity
• Competitive base salaries at $22-24/hour
• 401k plan - we want to empower you to foster your career, and prepare for retirement
• Good Health
• Comprehensive Medical, Dental, and Vision insurance plans
• Tax-free Flexible Spending Account or Health Saving Account
• Life insurance, short-term, and long-term disability
• ...And Happiness!
• Paid holidays, plus 19 days of accrued PTO for a total of 29 paid days off per year
• Are you up to the challenge? Apply today!

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