Practice Coordinator

Responsibilities

• Paralegal/Administrator supporting the Litigation Team
• Act as the central coordination point between fee-earners, finance, secretarial teams, and external advocates to take all the necessary administrative steps to set up and ensure that compliance and standard requirements in relation to litigation cases are followed
• Assisting in identifying payments due and in chasing internally for the collection of payments.
• Support the effective administrative management and promotion of the litigation practice, and maintaining strong relationships with external vendors.
• Ensure timely and compliant matter opening, including collection of KYC documentation, engagement terms, and Powers of Attorney (POAs).
• Draft, review, and coordinate Arabic and English documentation , particularly POAs and onboarding materials, ensuring accuracy and compliance.
• Coordinate with the relevant team for timely notarisation of POAs
• Maintain and update the POA Digital Repository
• Monitor the lifecycle of litigation matters to ensure deadlines, documentation, and compliance requirements are consistently met.
• Maintain and update the monthly trackers of all litigation matter
• Follow up proactively on invoices, and billing submissions ensuring timely processing and minimising delays in revenue recovery.
• Work closely with finance to track WIP, billing status, and payment progress for litigation matters.
• Support implementation and embedding of administrative s processes across teams, ensuring consistency across offices and jurisdictions.
• Client Relationship Management
• Actively support client relationship management by becoming familiar with key contacts and handling routine client queries.
• Take and make client-related calls, handling enquiries and message-taking professionally.
• Liaise with clients and the Marketing team to support the scheduling of tenders, directory interviews, training sessions, and other client-facing events.
• Manage Interaction (CRM), ensuring new clients, prospects, and contacts are added, and business development activities are accurately tracked.
• Prepare and assist with client-facing documentation, such as presentations, CVs, pitches, capability statements, and Letters of Engagement.
• Maintain and apply knowledge of client-specific protocols and processes, ensuring compliance.
• Support eBilling registration and supplier onboarding (including KYC processes and procurement requirements).
• Assist with translations (informal and formal) for onboarding and compliance documentation.
• Administrative
• Oversee matter opening and closing processes (including LAP matters), ensuring compliance with internal policies and regulatory standards.
• Prepare and issue compliant engagement letters.
• Track and manage client deadlines and ensure compliance procedures are up to date.
• Assist fee-earners with business development initiatives and client portal management.
• Manage diaries, travel, visas, and logistics for senior stakeholders.
• Coordinate billing processes, including WIP collation, invoice drafting, revisions, and submission.
• Monitor subscriptions and external services relevant to legal and regulatory updates.
• Maintain accurate records across case management and CRM systems.
• Communication
• Serve as the main liaison for Partners, fee-earners, clients, and external advocates.
• Monitor and triage communications, ensuring prompt action and follow-up.
• Draft correspondence and manage documentation efficiently.
• Take meeting minutes and follow up on actions.
• Work closely with Legal Support Managers and team members to manage workload and coverage.
• Processing & Compliance
• Prioritise and manage workload to meet deadlines and service level agreements.
• Ensure accurate maintenance of client and matter data across all systems.
• Ensure adherence to firm-wide policies, particularly in relation to LAP processes, compliance, and billing.
• Customer Service
• Arrange and participate in team meetings, capturing and following up on actions.
• Provide regular progress updates and take ownership of deliverables.
• Foster a collaborative, service-oriented culture across teams.
• Essential Skills & Experience
• Fluent in Arabic and English (written and spoken) , with strong drafting capability, particularly for legal and formal documentation (e.g. POAs).
• Strong experience supporting billing, invoicing processes, and financial administration , with a proactive approach to follow-ups.
• Experience in a legal or professional services environment.
• Advanced knowledge of document and case management systems.
• Strong organisational skills with excellent attention to detail.
• Proven ability to manage competing priorities and meet deadlines.
• Excellent communication and stakeholder management skills.
• Conscientious, proactive, and accountable, with a strong sense of ownership.
• Ability to identify and resolve issues through to completion.
• Technical Skills
• Advanced knowledge of Microsoft Office
• Experience with CRM systems and legal billing platforms
• Stro

Benefits

Additional Information

Practice Coordinator - Cairo

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