Dealer / Croupier
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Requirements
- No experience required as training will be provided
- Other Prerequisites
- Simple knowledge of internet usage, Microsoft word or excel program.
- Respond to and handle customer demands in a fast-paced environment.
- Quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.
- Memorize game rules and procedures and be committed to outstanding customer service.
- Possess excellent customer relations, interpersonal and communication skills.
- Able to get along with fellow Team Members and work as a team.
- Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays
Additional Information
Job Responsibilities - Greet and acknowledge casino guests, provide friendly, excellent service to every guest in accordance with Departmental and Marina Bay Sands service standards. - Converse on a professional level in English with customers who approach the table area. - Deal assigned games and assist the Pit Supervisor in tracking play and game observation. - Deal assigned games according to Marina Bay Sands rules & procedures. - Remain up to date with changes as they occur. - Check and shuffle the playing cards. - Protect the integrity of games through observation and reporting of any suspicious activity. - Read, verify and sign appropriate documents when necessary. - Demonstrate good chip work, float management, card handling, accurate payouts and other relevant dealing and skills. - Comply with all regulations and standards related to Ani-Money laundering and Terrorism Financing. - Maintain impeccable ethical standards and report any ethical breaches. - Proactively implement Responsible Gaming processes. - Declare conflicts of interest and abide by Marina Bay Sands policies and processes related to such. - Contribute to a safe workplace by abiding by all Work Safety and Health procedures and guidance, and actively report an address any workplace hazards. - Assist Card Room Supervisor as required. - Assist Assistant Card Room Managers in delivering shuffled cards to the pits. - Assist Card Room Supervisors in checking and destroying the used cards. - Meet the attendance and punctuality guidelines of the job and adhere to regulatory, Departmental and Company policies. - Keep all information on player identities and gaming action confidential. - To station at the Patron Verification Systems ("PVS") kiosk as assigned. This assignment includes: - To perform entry checks at PVS; and - To perform premium status verification checks (i.e. Premium Player vs. non-Premium Player) at PVS. Job Requirements Education & Certification - Secondary education preferred
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