Technical Account Manager - Acceldata Data Observability Cloud (ADOC)

About the role

Acceldata is the market leader in Enterprise Data Observability. Founded in 2018 and backed by top investors including Insight Partners, March Capital, Lightspeed, Sorenson Ventures, Industry Ventures, and Emergent Ventures, we are a Series-C funded company headquartered in Silicon Valley. Our Enterprise Data Observability Platform-the first of its kind-helps enterprises build and operate world-class data products by ensuring data is reliable, trusted, and ready to power today's most critical technologies, including AI, LLMs, Analytics, and DataOps. Delivered as a SaaS solution, Acceldata is trusted by leading global organizations such as HPE, HSBC, Visa, Freddie Mac, Manulife, Workday, Oracle, PubMatic, PhonePe (Walmart), Hershey's, Dun & Bradstreet, and many more. Our Technical Account Managers are customer-facing technical advisors and architects who own long-term customer success and value realization for Acceldata's strategic enterprise accounts. Our TAMs act as trusted technical advisors and architects, partnering closely with Strategic Account Managers, Product, and Engineering teams to translate customer business priorities into multi-quarter technical success plans, align product capabilities with customer needs, and enable predictable account expansion. This is a high-impact, consultative role focused on outcomes for both the customer and Acceldata. At Acceldata, we are committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, color, caste, marital/parental status, veteran status, or any other special status. We stand against the discrimination of employees and individuals and are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the designated roles and responsibilities. #LifeAtAcceldata is all about working with some of the best minds in the industry and experiencing a culture that values an 'out-of-the-box' mindset. If you want to push boundaries, learn continuously, and grow to be the best version of yourself, Acceldata is the place to be!

Requirements

• 12+ years of experience as a Solution Architect in enterprise data management or data platforms and distributed systems (Data & Control plane architectures).
• Experience in a global SI or consulting firm, managing multiple customer engagements in a consultative role, is highly desired.
• Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred).
• Deep understanding of data pipelines and metadata management, data observability, lineage, and governance.
• Familiarity with data quality, data catalog, and governance tools like Informatica, Collibra, Alation, Atlan, etc.
• Experience working across AWS, Azure, or GCP environments.
• Experience with modern cloud data platforms such as Databricks and Snowflake.
• Hands-on experience with:
• - Apache Spark, Kafka, and other open source big data platform technologies.
• - Kubernetes and containerized workloads.
• Strong consultative mindset with enterprise customers, with the ability to translate business outcomes into technical architectures.
• Executive-level communication and stakeholder management skills.
• Proven ability to manage multiple complex customers simultaneously.
• Comfortable influencing Product and Engineering through structured inputs.

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