Healthcare Customer Service Representative (Taguig)
External
R1rcm · Taguig City, Metro ManilaFull-timeOn-siteToday
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Requirements
- Completed at least 2 years of BS Nursing or any Med-allied course
- At least 12 months of BPO voice experience
- Ability to work in an on-site setup in BGC
- Flexible with graveyard and rotating shifts.
- Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
- What's in it for you?
- Competitive Total Rewards Package
- Target variable incentives
- Medical Plan (HMO) from Day 1 of employment with free dependents
- Life insurance
- Paid Time-Off Benefits
- Sick Leave Conversion
- Night Differential offered
- Employee Referral Program
- All Mandatory Statutory Benefits
- Visit us on Facebook: https://www.facebook.com/r1rcmphilippines
- #R1Philippines #AllTogetherBetterinR1PH
Benefits
Health insuranceFlexible schedule
Additional Information
What will you do in this role? You will be responsible for providing expertise and excellent customer service support that meet the needs of our patients by educating them on balance billing, payment processing, available payment arrangement, dispute resolution, collecting accurate insurance information, verifying benefits and eligibility, appointment setting, treatments and follow ups, patient support, also, coordination with the doctor's office to secure authorization, among others.
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