National Field Engineer - Escalators

Requirements

• 5+ years relevant technical elevator experience required
• Ability to work in a highly team-oriented and dynamic environment
• Candidates must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• Travel within the US & Canada
• Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
• Strong leadership skills, goal-orientated, strong time management and organizational skills
• Working knowledge of non-Otis software, as well as preferred experience with current and vintage Otis and non-Otis products
• If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
• Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
• We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
• Become a part of the Otis team and help us #Buildwhatsnext!
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Benefits

Additional Information

Date Posted: 2026-01-21 Country: United States of America Location: OTFLH: Florida Home Offices Remote Location, Remote City, FL, 33408 USA Manager Field Engineering - Escalators Otis Elevator Company is searching for a highly motivated National Field Engineer of Escalators to provide technical support and guidance to all field associates. Essential Responsibilities Primary responsibility is to provide technical support to the field and lead and train field associates on non-Otis escalator equipment. Ensure that all field personnel comply with safe work practices in accordance with EH&S standards Thoroughly investigate and resolve all critical customer problems with the use of Otis products Interface with internal and external customers and identify solutions and provide consultations as needed Monitor field tests, first inspections, and data reports of escalators Consult with maintenance / repair superintendents, constructors, adjusters, and other managers regarding problems encountered with product performance Proactively offer assistance to the region regarding the malfunctioning of non-Otis escalator equipment Education / Certifications High school degree required; Bachelor's degree preferred

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