Breakdown Coordinator (Cox Fleet)
External
Cox Automotive · Cherryville, NCPrepare for this interview
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About the role
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visi
Responsibilities
- You'll be responsible for coordinating and managing the logistics of fleet operations, ensuring that all vehicles are maintained and repaired promptly. You will:
- Assess and assign all open events.
- Verify proper authorization has been obtained to dispatch the event.
- Assign the appropriate and nearest service provider to make requested repairs.
- Advise the customer of the estimated time of arrival and follow instructions according to their requirements.
- Inform supervisor on duty of any delays with the service provider's estimated time of arrival or problems with repairs.
- Address problems and customer inquiries as they arise.
Requirements
- You are a proactive problem solver who is eager to grow their career in the automotive industry. Here's what else you bring to the table:
- Minimum:
- A strong knowledge of dispatching and multitasking.
- Preferred:
- Degree in related discipline or industry experience
- Availability:
- Class start date: August 3, 2026
- Training schedule: Monday - Friday, 8:00 am - 5:00 pm ET
- Available work schedules: TBD, but we operate in a 24/7/365 environment. Most work schedules will be either weekend, 2nd (Evening/Nights), or 3rd (Overnights) shift
- Help us keep the wheels turning and the engines humming. Join Cox today!
- Drug Testing
Benefits
Additional Information
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dispatcher II Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % No Work Shift Evening
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