Manufacturing Operations and Sales Supervisor

Responsibilities

• Customer Support & Sales:
• Act as the main point of contact for clients in the service and retail industries
• Manage client accounts and ensure timely follow-ups and order updates
• Work closely with the sales team to maintain customer satisfaction and service excellence
• Handle any issues or inquiries from customers in a professional and prompt manner
• Support customers on-site for product training
• Supporting to meet the Sales team Sales Performance KPI
• Operations & Manufacturing:
• Supervise daily manufacturing operations to ensure production targets and quality standards are met
• Work alongside the team to streamline production processes and troubleshoot any operational issues
• Support the filing process of the production process
• Ensure the production area is compliant with GMP regulations, health, safety, and company standards
• Oversee inventory and materials management in coordination with procurement team
• Team Leadership:
• Lead and motivate a small team of production operators
• Assign daily tasks, monitor performance, and provide on-the-job guidance and training
• Collaborate with upper management to improve team productivity and workplace culture

Requirements

• Prior experience in a manufacturing environment with a mix of sales or customer service exposure
• Proven supervisory or leadership experience is a must
• Strong communication skills and the ability to manage client relationships professionally
• Organized, proactive, and able to multitask in a fast-paced environment
• Able to work on Public Holidays, weekends and night-shifts (from 10pm - 10am)

Additional Information

Job Summary : We're looking for someone who can bridge operations and customer service-someone comfortable on the production floor and confident speaking with clients. In this role, you'll be supporting our customers, supervising production operators, and ensuring the day-to-day manufacturing processes run smoothly and efficiently.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at BARN & POTTER PTE. LTD.? Share your experience