Manufacturing Operations and Sales Supervisor
ExternalS$42K–S$58K/yrFull-timeUnknown1w ago
Leadership
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- Customer Support & Sales:
- Act as the main point of contact for clients in the service and retail industries
- Manage client accounts and ensure timely follow-ups and order updates
- Work closely with the sales team to maintain customer satisfaction and service excellence
- Handle any issues or inquiries from customers in a professional and prompt manner
- Support customers on-site for product training
- Supporting to meet the Sales team Sales Performance KPI
- Operations & Manufacturing:
- Supervise daily manufacturing operations to ensure production targets and quality standards are met
- Work alongside the team to streamline production processes and troubleshoot any operational issues
- Support the filing process of the production process
- Ensure the production area is compliant with GMP regulations, health, safety, and company standards
- Oversee inventory and materials management in coordination with procurement team
- Team Leadership:
- Lead and motivate a small team of production operators
- Assign daily tasks, monitor performance, and provide on-the-job guidance and training
- Collaborate with upper management to improve team productivity and workplace culture
Requirements
- Prior experience in a manufacturing environment with a mix of sales or customer service exposure
- Proven supervisory or leadership experience is a must
- Strong communication skills and the ability to manage client relationships professionally
- Organized, proactive, and able to multitask in a fast-paced environment
- Able to work on Public Holidays, weekends and night-shifts (from 10pm - 10am)
Additional Information
Job Summary : We're looking for someone who can bridge operations and customer service-someone comfortable on the production floor and confident speaking with clients. In this role, you'll be supporting our customers, supervising production operators, and ensuring the day-to-day manufacturing processes run smoothly and efficiently.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at BARN & POTTER PTE. LTD.? Share your experience