Associate Director, Platform Solutions, Contract

About the role

The Associate Director, Platform Solutions leads across multiple enterprise accounts. You'll set the discovery-to-adoption operating model, own the Value Scorecard strategy by client, and partner with Product, L&D, and Client Services to deliver tangible early value and long-term success. This is a 3-6 month contract opportunity, with the opportunity to extend.

Responsibilities

• Own the Platform Solutions portfolio: discovery strategy, solution design standards, adoption playbooks, and measurable outcomes.
• Lead executive discovery and solutioning; identify pain points, barriers, and change impacts; ensure lessons from past deployments inform current plans.
• Set and govern Value Scorecard methodology; tie platform capabilities to client business value and track realization.
• Oversee configuration, data readiness, SIT, and UAT readiness at scale; define quality gates for go-live.
• Partner with Product to surface and prioritize product gaps; influence roadmap with client-backed evidence.
• Build collateral with L&D and Client Services for onboarding, training, and ongoing enablement.
• Manage team performance and resource allocation; cultivate a positive, high-accountability culture.
• Communicate progress, risks, and decisions to executive stakeholders; run steering/working forums.

Requirements

• 12+ years in marketing operations, ad tech/martech consulting, or Platform Solutions; 5+ years leading multi-account delivery teams.
• Deep knowledge of digital media activation workflows and related buying, tracking, and billing platforms.
• Demonstrated experience driving adoption and value realization; expert stakeholder and change management.
• Strong product partnership and configuration oversight; hands-on familiarity with SIT/UAT practices.
• Agile mindset; excellent communication and executive presence.
• Flywheel Commerce Network is committed to fair and equitable compensation practices. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
• Salary Range
• $140,000 - $160,000 USD
• Working at Flywheel
• We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.
• We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
• Competitive paid time off, including annual leave plus paid public holidays
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• If you're looking to connect with teammates on a topic of inclusion and identity, chances are there's an ERG for that.
• So you know: The hired candidate will be required to complete a background check
• Learn more about us here: Life at Flywheel
• The Interview Process:
• Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.
• Inclusive Workforce
• If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.
• For more information about what data we collect and h

Benefits

Additional Information

About Flywheel Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

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