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Senior Engineer, Microsoft Intune

External
Thomson Reuters logoThomson Reuters · Mexico City, Mexico
Full-timeHybrid2w ago
AndroidAzureComplianceDocumentationEncryptionIAM
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About the role

As a Senior Engineer - Microsoft Intune, you will: Design, deploy, and operate Microsoft Intune at enterprise scale across Windows, macOS, iOS, and Android platforms. Manage Windows Autopilot V2, including device enrollment profiles, Autopilot Reset, and Hybrid Azure AD Join configurations. Build and maintain compliance policies, configuration profiles, and security baselines aligned with CIS/NIST benchmarks. Own the full lifecycle of Win32, MSIX, and LOB application packaging, deployment, and updates within Intune. Develop Intune remediation scripts and proactive detection packages using PowerShell to resolve endpoint drift at scale. Administer Mobile Application Management (MAM) policies for both BYOD and corporate-managed devices. Manage Entra ID device objects, dynamic groups, and Conditional Access policies in collaboration with the IAM team. Oversee Windows Update for Business rings and macOS/iOS update enforcement policies across the device fleet. Integrate Intune with Microsoft Defender for Endpoint, Sentinel, and additional security tooling to ensure unified endpoint protection. Handle escalated device management tickets, perform root cause analysis, and implement permanent corrective actions. Maintain comprehensive documentation, including runbooks, SOPs, known-issue articles, and change records. About You You are a strong fit for this role if you bring: 5+ years of experience, mainly with enterprise Microsoft Intune administration. Deep expertise in Windows device management, including Autopilot, Hybrid Azure AD Join, co-management with ConfigMgr, and Intune compliance policies. Strong knowledge of Entra ID (Azure AD), including device registration, dynamic groups, Conditional Access, and MFA policies. Proven experience with Win32 app packaging using IntuneWinAppUtil and familiarity with frameworks such as PSADT. Advanced PowerShell scripting skills, including detection and remediation scripts, Microsoft Graph API automation, and task scheduling. Solid understanding of Windows Update for Business, update rings, feature updates, and driver management strategies. Experience managing BitLocker encryption and escrow through Intune and Microsoft Defender for Endpoint integration. Familiarity with macOS and iOS/Android MDM management within Intune environments. Experience handling tickets within ITSM tools such as ServiceNow or Jira Service Management, with strong SLA adherence and documentation practices. An operations-driven mindset with proactive monitoring, trend analysis, and a continuous improvement approach to endpoint management. Why Join Us? This role offers the opportunity to drive secure, scalable, and modern endpoint management at enterprise scale. You will contribute to strengthening device security, improving operational efficiency, and enabling a standardized and automation-ready endpoint environment across the organization. #LI-FZ1 What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess ov

Benefits

Health insurancePaid time offFlexible schedule

Additional Information

Senior Engineer - Microsoft Intune We are seeking a highly skilled and operationally focused Senior Engineer - Microsoft Intune to lead the design, deployment, and ongoing management of enterprise endpoint solutions. This role is ideal for a seasoned endpoint management professional who thrives in complex environments and is passionate about automation, security, and operational excellence. You will play a critical role in managing modern device infrastructure across Windows, macOS, iOS, and Android platforms, ensuring secure, scalable, and standardized endpoint operations across the organization.


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