Collection Agent
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About the role
Work with the collections, accounting, and legal team to recover costs incurred on clients disability claims Process credit card payments through our virtual process terminal Create deposit memos for checks and money orders Maintain payment schedules for clients on reoccurring payments- between 3 to 5 payments total Waive costs when approved by attorney Phone outreach to collect costs from clients Create and send out cost statements to clients Associate payments to clients files Notify case staff of costs collected Send out files to close Monthly reporting for overall amount collected and outstanding Qualification Ability to work full time in office Monday through Friday Bilingual in English and Spanish is a preferred but not required High school diploma or GED Highly organized with the ability to multitask, prioritize, handle a fast-paced environment, and manage workload with a great attitude and minimal supervision At least one year of office experience is preferred. This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We've found that being in the office helps new team members get up to speed quickly and feel more connected. #LI-EM1
Benefits
Additional Information
At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People. Compensation for this position is $17.50 per hour
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