Senior Manual Tester

Responsibilities

• Automation Enablement: Act as the primary consultant for automation engineers, providing them with detailed manual test cases, expected results, and edge-case logic required to build reliable scripts.
• Test Writing: Author high-quality, structured test documentation that serves as the "source of truth" for both manual audits and automated script development.
• Strategic Test Organization: Audit and organize the existing test suite to eliminate redundancy, improve coverage, and ensure the most critical paths are prioritized for the SETI team.
• Complex Troubleshooting: Partner with automation engineers to investigate "flaky" tests or failures, using your manual expertise to determine if an issue is a software bug, a hardware limitation, or a script error.
• Cross-Functional Advocacy: Serve as the bridge between development and automation, ensuring that new features are manually vetted and fully documented before they are handed off for automated integration.
• What you will need to have:
• Experience: 5-10 years of professional QA experience is ideal. We are looking for a "career tester" who prides themselves on methodical discovery and organizational excellence.
• Expert Test Design: Mastery of writing clear, reproducible, and highly organized test plans that can be easily interpreted by technical and non-technical stakeholders.
• Analytical Mindset: The ability to look at a complex system (SDKs, Cloud, Hardware) and identify where manual intervention is required to support or validate automation efforts.
• Tooling Proficiency: Deep experience with Jira for advanced defect tracking and reporting, and familiarity with Test Management Tools for suite organization.
• Education: Bachelor's Degree or an equivalent combination of professional experience and military service.
• What would be great to have:
• Automation Support Skills: Experience working alongside automation teams using adb, Android Studio, or Linux/Unix to pull logs and verify environment stability.
• Hardware Familiarity: Experience testing physical devices or Point-of-Sale (POS) systems where hardware/software interaction is critical.
• Data Validation: Proficiency in SQL/MySQL and API testing (REST)
• Visa Sponsorship:
• How you'll work:
• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity
• Salary Range
• $104,000.00 - $160,800.00
• These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.
• It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
• This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.
• Thank you for considering employment with Fiserv. Please:
• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
• Our commitment to Equal Opportunity:
• If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com

Additional Information

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Manual Tester What does a successful Manual Tester do at Clover? Join the SETI (Software Engineering for Test Infrastructure) team as a quality gatekeeper. In this role, you won't just be running tests; you will be the foundational support for our automation efforts. While our automation engineers and 40+ robots handle the repetitive execution, we need a veteran manual expert to ensure the test logic , manual validation , and physical hardware state are pristine. Your deep experience will ensure our automation infrastructure is testing the right things, the right way.

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