Staff Data Scientist

About the role

CharterUP is seeking a Staff Data Scientist to advance our data science capabilities within a growing marketplace team. You'll be a hands-on technical leader, designing and deploying machine learning models in production with an immediate focus on pricing and availability optimization that directly shapes customer experience and marketplace efficiency. Over time, you'll expand into experimentation, model automation and optimization, while helping strengthen the systems, standards, and practices that enable data science to scale across the organization. This role combines deep individual technical ownership with the opportunity to meaningfully influence how data informs decision-making across CharterUP's platform and operations. Title: Staff Data Scientist Reports to: Chief Product Officer Location: This position is based in Austin, TX (Hybrid: Monday, Wednesday, Friday in-office).

Responsibilities

• Hands-On Model Development: Design, implement, and maintain production ML models with an immediate focus on pricing and availability, expanding into forecasting, automation, and optimization
• Build and Shape the Function: Establish the principles, infrastructure, and systems for data science, ensuring a scalable foundation that supports long-term growth.
• Data Infrastructure & Quality: Drive improvements in data pipelines, modeling, and governance to ensure reliable, high-quality data for decision-making.
• Strategic Partnering: Collaborate closely with executives and cross-functional teams to translate complex data into clear insights, metrics, and recommendations that influence business direction.
• Champion a Data-First Culture: Promote best practices in experimentation, statistical rigor, and data storytelling, while mentoring peers and setting the stage for a future team.
• Key Initial Objectives (6-12 months)
• Translate pricing and availability insights into scalable systems: Work with Engineering to embed elasticity models, demand forecasts, and operator availability logic into the core platform so they directly influence quotes and surfaced options.
• Build production-ready pricing and matching levers: Design and implement dynamic rules or models that optimize both customer price acceptance and operator match rates, ensuring supply is surfaced efficiently and profitably.
• Establish robust testing and monitoring: Put in place frameworks for controlled experiments on both pricing and supply-matching, with clear KPIs that balance margin, conversion, and operator acceptance.
• Accelerate decision-making with transparency: Ensure pricing and availability strategies are explainable and measurable, with dashboards that make outcomes visible across Product, Sales, Finance, and Ops.
• Lay the foundation for scale: Develop processes and systems that allow pricing and operator matching to scale beyond one-off analysis, creating a repeatable, trusted capability within the organization.

Requirements

• Proven Data Science Leadership: 8+ years of experience in data science with a track record of building and scaling data-driven functions, leading cross-functional teams, and delivering high-impact projects in high-growth or startup environments.
• Data Infrastructure

Benefits

Additional Information

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change. Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there's no better time to join our dynamic, growth-stage organization. Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX. Funding and Stability: Our $60 million Series A funding was just the start-we're poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.

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