Biomedical Technician I - Mobile Team

Responsibilities

• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
• May assist more experienced technicians on basic and more complex repairs/resolution.
• Effectively communicate and partner with teammates and colleagues.
• Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation.
• Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to strong customer relations and ongoing customer satisfaction.
• As instructed, implement GE/customer facility contract and supports business goals/objectives.
• Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
• When trained, able to share on-call responsibility.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools, and test equipment, and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM.
• Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements
• Perform other related duties as assigned.
• Quality Specific Goals:
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality & Compliance training within the defined deadlines.
• Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
• Ensure all work orders, vendor service reports, time and expense reports, PM activities, purchase orders and other duties are documented in an accurate and timely manner.
• Ensure all test equipment is tracked and 100% calibrated on time.
• Required Qualifications:
• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner.
• Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
• Valid driver's license and ability to maintain license.
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• Special Physical Requirements:
• Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.
• Ability to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.

Requirements

• Able to work well with internal teams and external customers.
• #LI-CLM
• #LI-Remote
• #LI-Onsite
• We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Benefits

Additional Information

Job Description Summary In this role, the Biomedical Technician I will properly evaluate, diagnose, perform repair and planned maintenance (PM) on customer's basic biomedical equipment and drive customer satisfaction through Service Excellence. This role is part of our biomedical mobile team and requires the candidate to work onsite at our customer locations in the state of Pennsylvania. To provide onsite customer support, a company car will be provided, and the candidate needs to be willing to work in the Philadelphia PA area. Job Description

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